ARN Care Ltd
Home care, Hillingdon
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
ARN Care Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
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Ratings published by the Care Quality Commission.
Rated Good in April 2025.
The latest rating was published 18 months ago.
What inspectors found
From the Care Quality Commission's assessment published 9 April 2025 (assessment visit 26 February 2025). Quoted under the Open Government Licence.
This service is a domiciliary care agency. It provides personal care and nursing care to people living in their own houses and flats. The provider was also registered to support people living in supported living settings. However, at the time of our assessment, this part of the service was not operating. At the time of our assessment, 3 people were receiving support with personal care in their own homes.
Date of assessment: 24 and 25 March 2025. We carried out a visit to the service on 25 March 2025. The service was registered with CQC on 6 October 2022, and this is the first assessment. We have rated the service good.
Read the full summary
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was able to demonstrate they were meeting these principles.
People were able to make choices about their care and support. They were encouraged to try new things and be independent when they wanted. The provider promoted positive risk taking. The staff worked closely with other professionals to support people to access to different services. They also advocated for people to help make sure they received good quality care and experiences. Staff were trained to understand how to support people with a learning disability and how to provide complex care interventions. Some people did not use words to communicate. The staff found ways to help people make choices and to understand information. People’s care was well planned, and they were supported by skilled and kind staff. The provider had effective systems to monitor the service and to make sure people received person-centred care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Office 15, 27-37 Station Road, Hayes, UB3 4DX |
|---|---|
| Neighbourhood | Hayes, Hillingdon |
| Phone | 07471 934203 |
| Registered manager | Rahma Isse |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | ARN CARE LTD |
|---|---|
| Ownership type | Organisation |
| Companies House number | 14169030 (opens Companies House) |
Nearest alternatives
- – Arli Healthcare Services Ltd Home care, less than 0.1 miles awayNot yet rated
- – Dory Homecare Ltd Home care, less than 0.1 miles awayNot yet rated
- – Fawaz Homecare Ltd Home care, less than 0.1 miles awayNot yet rated
- – Joyous Limited Home care, less than 0.1 miles awayNo overall rating
- G Marigold Home Care Ltd Home care, less than 0.1 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does ARN Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for ARN Care Ltd.
- When was ARN Care Ltd last inspected?
- The Care Quality Commission's latest rating for ARN Care Ltd was published on 9 April 2025.
- Who runs ARN Care Ltd?
- ARN Care Ltd is run by ARN CARE LTD.
- What is ARN Care Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.