Better Vision Care
- Home care
- Dementia care
- Registered since 2022
- Parson Cross, Sheffield, Yorkshire and the Humber
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
No rating
No ratings have been published for this service yet.
96%
of rated home care services in Sheffield are Good or Outstanding (90% across Yorkshire and the Humber, 88% across England).
Better Vision Care: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Paramount24 Healthcare Limited (Good, less than 0.1 miles away) and Samfos Health (Good, less than 0.1 miles away).
Nearest home care services:
- RI Dignity Direct Homecare Ltd - Sheffield Requires improvement, less than 0.1 miles away
- G Paramount24 Healthcare Limited Good, less than 0.1 miles away
- G Samfos Health Good, less than 0.1 miles away
- G Seven Hills Homecare Good, less than 0.1 miles away
- – Delight Care Services Limited Not yet rated, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 October 2025 (assessment visit 8 September 2025). Quoted under the Open Government Licence.
Date of assessment: 12 to 16 September 2025. Better Vision Care Ltd is a Domiciliary Care Agency, providing support and personal care to people in their own homes. Staff supported older people and younger adults, with different health needs. At the time of our assessment 18 people were receiving support from the service, not everyone using the service received personal care. CQC only assesses and inspects where people receive personal care. At the time of our assessment 2 people using the service received personal care. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
Medicines were not always safely managed. We found medicines records containing several gaps and a lack of protocols in place for ‘as required’ medicines. The provider is in breach of regulations in relation to managing medicines safely. Most care records were up to date and contained enough guidance, risk assessments and information. However, we found 1 record which did not detail enough information about a person’s pressure care. This was brought to the attention of the registered manager during our assessment and rectified. People were safeguarded from the risk of abuse. People were protected from the risk of infection and people’s home environments were kept safe, clean and tidy. Staff were recruited safely, appropriately trained and people were supported by enough staff.
People had their needs assessed, and peoples care records contained information relating to their needs, wishes, religious and cultural needs. People were supported by external professionals and records evidenced staff liaised with professionals, including emergency services, where required. People had consented to their care, where people lacked capacity, appropriate assessments were completed, alongside best interest decisions.
The provider listened to people and were responsive. People told us they knew how to make a complaint and this would be actioned and resolved. People were supported to access the community and to keep in touch with friends and family.
Some improvements were required to auditing systems, to ensure the provider could recognise concerns relating to medicines management and take action to address this. The provider was in breach of regulations in relation to governance. We were assured following our assessment, action would be taken to ensure medicines records evidenced people were receiving their medicines as prescribed. Staff felt supported in their roles and told us the management team were approachable. People had opportunities to feedback about their care and support. The service has been rated requires improvement overall.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to the ways people’s medicines were managed safely.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was in breach of legal regulation in relation to good governance.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Bernard Akuoko
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Better Vision Care Ltd
- Ownership type
- Organisation
- Companies House number
- 13916454 (opens Companies House)
Better Vision Care Ltd runs 2 services in England, 1 of them in Yorkshire and the Humber. 0 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Better Vision Care Ltd
- – Better Vision Care Manchester Not yet rated. Home care, Manchester, North West
Getting help from Sheffield City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sheffield City Council
- Ask for a care needs assessment
- Phone: 0114 273 4908
- Support for carers
- Paying for care: Sheffield City Council
Checked on the council's website, November 2026.
Common questions
- Does Better Vision Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Better Vision Care.
- When was Better Vision Care last inspected?
- The Care Quality Commission's latest rating for Better Vision Care was published on 6 October 2025.
- Who runs Better Vision Care?
- Better Vision Care is run by Better Vision Care Ltd. It runs 2 services in England, 1 of them in Yorkshire and the Humber.
- What is Better Vision Care's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0161 399 1975
- Address
- S O A R Works, Knutton Road, Sheffield, S5 9NU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Paramount24 Healthcare Limited (Good, less than 0.1 miles away) and Samfos Health (Good, less than 0.1 miles away).
Nearest home care services:
- RI Dignity Direct Homecare Ltd - Sheffield Requires improvement, less than 0.1 miles away
- G Paramount24 Healthcare Limited Good, less than 0.1 miles away
- G Samfos Health Good, less than 0.1 miles away
- G Seven Hills Homecare Good, less than 0.1 miles away
- – Delight Care Services Limited Not yet rated, 0.2 miles away