Rated Care Homes

Hedgerow Homecare

Home care, Westminster

G

Good

Rated on

Rating from the Care Quality Commission.

Hedgerow Homecare: inspection record

Home care, Westminster

Rated Good in June 2026.

Hedgerow Homecare: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 3 times since 2016. Rated Good in 2016, 2019 and June 2026.

It has been rated Good at every inspection since 2016. The latest rating was published 4 months ago.

How it compares locally

  • One of 8 Good home care services in Westminster, out of 10 with a rating.

What inspectors found

From the Care Quality Commission's assessment published 11 June 2026 (assessment visit 7 May 2026). Quoted under the Open Government Licence.

Date of assessment: 3 to 8 June 2026.

Hedgerow Homecare is a care agency providing personal care and support to people living in their own homes. The agency was previously registered at a different address and rated good. This service was registered with CQC on 8 November 2022, and this was the first assessment. Following our assessment, we have rated the service good.

Read the full summary

The provider assessed people’s needs and risks to their safety and wellbeing. They created personalised care plans. People were involved in assessments and made choices about their care. Staff understood how to keep people safe and manage risks. The provider worked with external professionals to review people’s care and make changes when needed.

There were enough suitable staff. People were cared for by the same regular staff. The provider carried out checks on staff as part of their recruitment. Staff completed a range of training. Managers assessed staff competencies, knowledge and skills. Staff felt well supported and enjoyed working for the agency.

People received personalised care which met their needs and preferences. They were supported to stay independent when this was safe. They made choices about their care. Staff arrived on time and followed care plans. Staff alerted others when they identified concerns or were worried someone was ill. People received their medicines safely and as prescribed. Staff worked closely with other healthcare professionals to ensure people received holistic care and support.

There were effective systems for monitoring and improving the quality of the service. People using the service and other stakeholders were asked to feedback about their experience. Managers reviewed and learnt from accidents, incidents and complaints.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    This is the first assessment for this service. This key question has been rated good.

    This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this service. This key question has been rated good.

    This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    This is the first assessment for this service. This key question has been rated good.

    This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    This is the first assessment for this service. This key question has been rated good.

    This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    This is the first assessment for this service. This key question has been rated good.

    This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Hedgerow Homecare
AddressOffice 1, Second Floor, Park Lorne, 111 Park Road, London, NW8 7JL
NeighbourhoodPaddington, Westminster
Phone020 3876 7833
Websitewww.hedgerowhomecare.com
Registered managerCameron Donaldson
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Dementia
  • Mental Health
  • Older People
  • People with an eating disorder
  • Physical Disability
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Hedgerow Homecare
ProviderHedgerow Homecare Ltd
Ownership typeOrganisation
Companies House number09548295 (opens Companies House)

Nearest alternatives

  1. O
    Bluebird Care (Westminster, Kensington & Chelsea) Home care, 0.3 miles away
    Outstanding
  2. G
    St Johns Wood Home care, 0.5 miles away
    Good
  3. G
    Onecall24 Healthcare Limited Home care, 0.6 miles away
    Good
  4. –
    STANDBY24 LTD Home care, 0.6 miles away
    No overall rating
  5. G
    HomeLink Healthcare Limited Home care, 0.6 miles away
    Good

See all home care in Westminster

Getting help from City of Westminster

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Hedgerow Homecare provide nursing care?
The Care Quality Commission's register does not list nursing care for Hedgerow Homecare.
When was Hedgerow Homecare last inspected?
The Care Quality Commission's latest rating for Hedgerow Homecare was published on 11 June 2026.
Who runs Hedgerow Homecare?
Hedgerow Homecare is run by Hedgerow Homecare Ltd.
What is Hedgerow Homecare's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 11 June 2026.