Angels Healthcare Ltd
- Home care
- Dementia care
- Registered since 2015
- Kingshurst, Solihull, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
34 of 40
rated home care services in Solihull are rated Good, like this one.
Angels Healthcare Ltd: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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- RI Social Life Opportunities (SoLo) Requires improvement, 0.5 miles away
- – Leaf Complex Care Midlands Not yet rated, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 21 August 2019. Quoted under the Open Government Licence.
Angels Healthcare Ltd is a domiciliary care agency. It provides personal care to people living in their own homes, including, older people, younger adults, people with mental health problems, physical disabilities, sensory impairment and people living with dementia. At the time of our inspection approximately 78 people received care and support from this service.
What inspectors found
People and relatives said staff provided care and support safely. Risk associated with people's care and medicines were well managed. There were enough staff to ensure people received their planned care calls. Most people said they knew the staff who visited them. Records showed people received their care calls from a small team of staff, at the times agreed.
Read the rest of CQC's summary
People's needs were assessed, and staff understood how to provide care which reflected people's wishes and preferences. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. Staff received the training and management support they needed to fulfil their roles. The management team and staff continued to work within the requirements and principles of the Mental Capacity Act (2005).
People's privacy and dignity was respected by staff. Staff cared about the people they visited and promoted people's independence. People made decisions about their care and support. Staff felt valued and supported by the management team.
People were involved in planning their care and developing their care plans. Information about the service was available in a range of different formats. Care plans informed staff how to deliver personalised care. Complaints were managed in line with the providers complaint procedure.
The management team understood their regulatory responsibilities. They regularly completed quality checks to monitor and improve the service. Feedback from people, relatives and staff was used to improve the service and people's experiences. The management team and staff worked in partnership with other professionals to improve outcomes for people. The last rating for this service was Good (published 6 March 2017).
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jill Church
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 21 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Angels Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 04659976 (opens Companies House)
Angels Healthcare Ltd runs 2 services in England, 1 of them in the West Midlands. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Angels Healthcare Ltd
- – Kymel House Not yet rated. Home care, South Tyneside, North East
Getting help from Solihull Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Solihull Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 704 8007, weekdays 9am to 5pm (Wednesdays from 10am)
- Contact adult social care online
- Support for carers
- Paying for care: Solihull Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Angels Healthcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Angels Healthcare Ltd.
- When was Angels Healthcare Ltd last inspected?
- The Care Quality Commission's latest rating for Angels Healthcare Ltd was published on 21 August 2019.
- Who runs Angels Healthcare Ltd?
- Angels Healthcare Ltd is run by Angels Healthcare Ltd. It runs 2 services in England, 1 of them in the West Midlands.
- What is Angels Healthcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 August 2019.
Contact
- Phone
- 0121 770 7755
- Address
- Office 1.04 Enterprise Centre, 1 Hedingham Grove, Birmingham, B37 7TP Map (opens Google Maps)
Compare nearby
- G Auxilio Care Limited Good, less than 0.1 miles away
- RI KE 247 Support Services Requires improvement, less than 0.1 miles away
- – Advance Healthcare (Saxon Court) Not yet rated, 0.3 miles away
- RI Social Life Opportunities (SoLo) Requires improvement, 0.5 miles away
- – Leaf Complex Care Midlands Not yet rated, 0.6 miles away