Home Instead
- Home care
- Dementia care
- Registered since 2022
- Clyst St Mary, Devon, South West
O
Outstanding
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
2 ratings
Rated Outstanding at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
14 of 109
rated home care services in Devon are rated Outstanding, like this one.
Home Instead: inspection record
Rated Outstanding in December 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – 360 CAMHS South West Not yet rated, 1.2 miles away
- – Bleep 360 Care Winslade Not yet rated, 1.2 miles away
- G Nurse Plus UK - Exeter Good, 2 miles away
- G Social Care Reablement Good, 2.2 miles away
- – Carenova Ltd Not yet rated, 2.4 miles away
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Ellen Sanderson-Newcombe
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Silver Lining Care Services LimitedBrand: Home Instead
- Ownership type
- Organisation
- Companies House number
- 07527804 (opens Companies House)
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Home Instead provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Instead.
- When was Home Instead last inspected?
- The Care Quality Commission's latest rating for Home Instead was published on 21 December 2018.
- Who runs Home Instead?
- Home Instead is run by Silver Lining Care Services Limited.
- What is Home Instead's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 21 December 2018.
Contact
- Phone
- 01395 200600
- Address
- 1-3 Yeo Business Park, Axehayes Farm, Clyst St. Mary, Exeter, EX5 1DP Map (opens Google Maps)
Compare nearby
- – 360 CAMHS South West Not yet rated, 1.2 miles away
- – Bleep 360 Care Winslade Not yet rated, 1.2 miles away
- G Nurse Plus UK - Exeter Good, 2 miles away
- G Social Care Reablement Good, 2.2 miles away
- – Carenova Ltd Not yet rated, 2.4 miles away