Ethos Care Family Services Limited
Home care, Lambeth
This service is registered but is not currently providing care.
Good
Rated on
Rating from the Care Quality Commission.
Ethos Care Family Services Limited: inspection record
Rated Good in December 2023.
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Ratings published by the Care Quality Commission.
Rated Good in December 2023.
The latest rating was published about 3 years ago.
About the service
From the Care Quality Commission's inspection report published 9 December 2023. Quoted under the Open Government Licence.
Ethos Care Family Services Limited provides supported living services to people living with mental health support needs. At the time of our inspection the service was providing support to 4 people across three locations. Each supported living house had an office and sleep in facilities for staff members.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports the CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who are autistic.
Right support: Staff demonstrated they understood the support people required. The registered manager and staff described how people's anxieties and related behaviours had reduced over time. We saw confirmation of this in people's care records and incident reports.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right care: People's care plans and risk assessments were person centred. Care plans contained guidance for staff in meeting people's assessed needs. Staff understood people's wishes and preferences and spoke about them in a caring and and respectful manner. Staff encouraged people to do things for themselves and to take positive risks, such as participation in activities. Staff had engaged with people, health care professionals and other relevant individuals to support people's needs.
Right culture: People and those important to them, such as family members had been involved in planning their care and support. Staff worked with people to engage them in activities and support that met their expressed interests and preferences. Staff and managers had received training in supporting people's individual needs. Staff were supported to discuss best practice for the people they supported in individual supervision sessions and team meetings. People were provided with the support they required to develop daily living skills and to access the local community as they wished. Staff members said they felt supported by the provider and received the information and support they required to do their work effectively. A relative told us they felt the service was well-managed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Contact and registration details
| Address | 1 Exchange Gardens, London, SW8 1BG |
|---|---|
| Neighbourhood | Kennington, Lambeth |
| Phone | 07392 553162 |
| Registered manager | Esther Lartey-Mingle |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 9 December 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ethos Care Family Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13314686 (opens Companies House) |
Nearest alternatives
- – William's Care Service Ltd Home care, 0.3 miles awayNot yet rated
- – Care Mission Limited Home care, 0.5 miles awayNot yet rated
- – Transforming Support (South London) Home care, 0.5 miles awayNot yet rated
- G Metro Homecare Ltd Home care, 0.7 miles awayGood
- – NeuroHealth Case Management Services Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Lambeth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lambeth
- Ask for a care needs assessment
- Phone: 020 7926 5555, select Adults
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Lambeth
Checked on the council's website, November 2026.
Common questions
- Does Ethos Care Family Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ethos Care Family Services Limited.
- When was Ethos Care Family Services Limited last inspected?
- The Care Quality Commission's latest rating for Ethos Care Family Services Limited was published on 9 December 2023.
- Who runs Ethos Care Family Services Limited?
- Ethos Care Family Services Limited is run by Ethos Care Family Services Limited.
- What is Ethos Care Family Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 December 2023.