LadyB Health Care Recruitment Agency's Ltd
Home care, Barking and Dagenham
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
LadyB Health Care Recruitment Agency's Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
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Ratings published by the Care Quality Commission.
Rated Good in December 2024.
The latest rating was published 22 months ago.
What inspectors found
From the Care Quality Commission's assessment published 4 December 2024 (assessment visit 31 October 2024). Quoted under the Open Government Licence.
Date of Assessment: 5 November to 14th November 2024. The service is a domiciliary care agency. It provides personal care to people living in their own homes. They supported adults of all ages, mainly older people including those living with dementia. At the time of the inspection they were supporting 7 people, but only 2 of them received personal care. People were protected and kept safe. Staff understood people’s needs and managed any risks related to their care. There were enough staff with the right skills, qualifications and experience. The provider made sure staff received training and regular supervision to support them in their role. People and their relatives were fully involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. The registered manager worked closely with people, their relatives and health and social care professionals to ensure the best outcomes. Staff involved people and made sure they understood their care and treatment to enable them to give informed consent. People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. Staff responded to people in a timely way. The service supported staff wellbeing. People were involved in decisions about their care. People knew how to give feedback and were confident the service would take it seriously. People received fair and equal care and treatment. Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. The registered manager was dedicated to ensure people received a good standard of care, and was open to feedback for further learning and improvement. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first inspection for this service since they were registered in November 2022. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first inspection for this service since they were registered in November 2022. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. This is the first inspection for this service since they were registered in November 2022. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.This is the first inspection for this service since they were registered in November 2022. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first inspection for this service since they were registered in November 2022. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Bec 2 CIC, Barking & Dagenham Foyer, 50 Wakering Road, Barking, IG11 8GN |
|---|---|
| Neighbourhood | Barking, Barking and Dagenham |
| Phone | 07715 418507 |
| Registered manager | Rebecca Ossai |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | LadyB Health Care Recruitment Agency's Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12574323 (opens Companies House) |
Nearest alternatives
- – Ace Care & Domestic Recruitment Agency Limited Home care, less than 0.1 miles awayNot yet rated
- G Potters House Home care, less than 0.1 miles awayGood
- – Angels Care Solutions Home care, 0.1 miles awayNo overall rating
- – Easy Light Healthcare Limited Home care, 0.1 miles awayNot yet rated
- G Fean Services UK Ltd Home care, 0.1 miles awayGood
Getting help from London Borough of Barking and Dagenham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barking and Dagenham
- Ask for a care needs assessment
- Phone: 020 8227 2915
- Support for carers
- Paying for care: London Borough of Barking and Dagenham
Checked on the council's website, November 2026.
Common questions
- Does LadyB Health Care Recruitment Agency's Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for LadyB Health Care Recruitment Agency's Ltd.
- When was LadyB Health Care Recruitment Agency's Ltd last inspected?
- The Care Quality Commission's latest rating for LadyB Health Care Recruitment Agency's Ltd was published on 4 December 2024.
- Who runs LadyB Health Care Recruitment Agency's Ltd?
- LadyB Health Care Recruitment Agency's Ltd is run by LadyB Health Care Recruitment Agency's Ltd.
- What is LadyB Health Care Recruitment Agency's Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.