CCAH
- Home care
- Dementia care
- Registered since 2023
- Middlewich, Cheshire East, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
3 years
since the latest rating was published.
50 of 65
rated home care services in Cheshire East are rated Good, like this one.
CCAH: inspection record
Rated Good in February 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Yorhealth (Supported Living) - Cheshire Requires improvement, 2 miles away
- G Blueberry Care Good, 2.1 miles away
- – Eureka Care and Support Not yet rated, 2.3 miles away
- G The Brocken Good, 2.5 miles away
- G Spiritual Inspiration Ltd Good, 2.7 miles away
About the service
From the Care Quality Commission's inspection report published 2 February 2024. Quoted under the Open Government Licence.
CCAH is a domiciliary care agency providing personal care to people who live in their own homes. At the time of our inspection there were 89 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People received a safe service from a staff team who knew people well. Medicines were managed safely. Risk assessments and appropriate care plans had been developed to meet people's needs. Recruitment practices were robust and there were enough staff employed.
Read the rest of CQC's summary
People received a caring service and felt supported and valued as individuals. People told us they were treated with kindness and respect and their independence was promoted during care visits. There was a clear complaints process in place should people wish to raise any concerns.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were involved in developing their care plans which were person-centred. Changes were made as people's needs changed.
The service was well-led. Staff received the training they needed and felt supported by the management team. The provider also worked in partnership with other professionals and organisations to ensure positive outcomes were achieved for people.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care Connect Cheshire Ltd
- Ownership type
- Organisation
- Companies House number
- 14368239 (opens Companies House)
Getting help from Cheshire East Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire East Council
- Ask for a care needs assessment
- Phone: 0300 123 5010. Out-of-hours emergencies: 0300 123 5022
- Support for carers
- Paying for care: Cheshire East Council
Checked on the council's website, November 2026.
Common questions
- Does CCAH provide nursing care?
- The Care Quality Commission's register does not list nursing care for CCAH.
- When was CCAH last inspected?
- The Care Quality Commission's latest rating for CCAH was published on 2 February 2024.
- Who runs CCAH?
- CCAH is run by Care Connect Cheshire Ltd.
- What is CCAH's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 February 2024.
Contact
- Phone
- 01606 533997
- Address
- 3 The Old Shippon, Holly House Estate, Middlewich Road, Cranage, Middlewich, CW10 9LT Map (opens Google Maps)
Compare nearby
- RI Yorhealth (Supported Living) - Cheshire Requires improvement, 2 miles away
- G Blueberry Care Good, 2.1 miles away
- – Eureka Care and Support Not yet rated, 2.3 miles away
- G The Brocken Good, 2.5 miles away
- G Spiritual Inspiration Ltd Good, 2.7 miles away