Trust Homecare Solution South Suffolk Limited
- Home care
- Registered since 2022
- Sudbury, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
21 months
since the latest rating was published.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
Trust Homecare Solution South Suffolk Limited: inspection record
Rated Good in January 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Supporting An Independent Life Not yet rated, less than 0.1 miles away
- G Forest Homecare Suffolk Good, 0.1 miles away
- – CJP Outreach Services, East Not yet rated, 0.4 miles away
- – Sally's Home-Care Ltd Not yet rated, 0.5 miles away
- G William Wood House Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 January 2025 (assessment visit 15 October 2024). Quoted under the Open Government Licence.
Date of Assessment: 28 October 2024 to 8 November 2024. The service is a care at home service providing support to people of all ages who may have physical or mental health needs.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider had a good learning culture and people could raise concerns. Staff supported people in line with their choices and preferences. The provider had sponsored the core group of staff from another country and ensured that the appropriate employment checks had been undertaken. Staff understood safeguarding procedures and how to raise concerns. The manager undertook risk assessments and put in placed measures to mitigate risks to people’s wellbeing. Staff had been recruited safely in line with sponsorship guidelines for recruitment of staff from abroad. Staff told us they received regular training and observations, both face to face and virtually. The manager used a training system where staff completed online mandatory training, and which demonstrated that staff had passed competency assessments. However, the manager did not always record all observations, and where recording was documented, it was not clear what was being observed and how care staff had been assessed. This was immediately actioned. Staff supported people with future planning, including advance decisions, working with other health and social care professionals to adapt care provided, supporting people to maintain their independence. Staff told us their wellbeing was supported and gave examples of how they had been supported to settle into a new country.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first inspection for this newly registered service. This key question has been rated as good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first inspection for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity, and respect.
This is the first inspection for this service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
This is the first inspection for this service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first inspection for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jesus Maniquis
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 13875582 (opens Companies House)
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Trust Homecare Solution South Suffolk Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Trust Homecare Solution South Suffolk Limited.
- When was Trust Homecare Solution South Suffolk Limited last inspected?
- The Care Quality Commission's latest rating for Trust Homecare Solution South Suffolk Limited was published on 24 January 2025.
- Who runs Trust Homecare Solution South Suffolk Limited?
- Trust Homecare Solution South Suffolk Limited is run by Trust Homecare Solution South Suffolk Limited.
- What is Trust Homecare Solution South Suffolk Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 January 2025.
Contact
- Phone
- 07846 858595
- Address
- Unit 13, South Suffolk Business Centre, Alexandra Road, Sudbury, CO10 2ZX Map (opens Google Maps)
Compare nearby
- – Supporting An Independent Life Not yet rated, less than 0.1 miles away
- G Forest Homecare Suffolk Good, 0.1 miles away
- – CJP Outreach Services, East Not yet rated, 0.4 miles away
- – Sally's Home-Care Ltd Not yet rated, 0.5 miles away
- G William Wood House Good, 0.8 miles away