Care 4 U Care Limited
- Home care
- Dementia care
- Registered since 2011
- Wath upon Dearne, Rotherham, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2015, most recently Requires improvement in April 2026.
6 months
since the latest rating was published.
5 of 36
rated home care services in Rotherham are rated Requires improvement, like this one.
Care 4 U Care Limited: inspection record
Rated Requires improvement in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Amethyst Care & Support Group Limited (Good, 0.7 miles away) and Anderby Care Ltd (Good, 1.6 miles away).
Nearest home care services:
- G Amethyst Care & Support Group Limited Good, 0.7 miles away
- G Anderby Care Ltd Good, 1.6 miles away
- RI Lotus Home Care, Rotherham Requires improvement, 1.6 miles away
- G Prospect Health Living Care Services Limited Good, 1.6 miles away
- G Tempnur Care Good, 1.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 April 2026 (assessment visit 25 February 2026). Quoted under the Open Government Licence.
Date of assessment: 26 February 2026 to 17 March 2026. This service is a domiciliary care service registered to provide personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older people, people with dementia and people with physical disabilities. At the time of the assessment 30 people were using the service who were receiving the regulated activity of personal care. Not everyone who uses a domiciliary service receives personal care. CQC only inspects where people receive personal care.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The service had a targeted inspection in December 2025 and was previously rated requires improvement overall, with a breach of regulation 17 relating to good governance. At this inspection some improvements were identified in relation to record keeping however concerns were also identified in relation to safeguarding and managing complaints. The service remains in breach of regulation 17, a breach of regulation 13 in relation to safeguarding was identified, the service has been rated requires improvement overall.
CQC could not be assured that recruitment was always completed safely, as some gaps in recruitment records were found. Although steps were taken following the assessment to mitigate the risks associated with this, processes in place at the service had not been effective in preventing issues arising.
Safeguarding concerns were not reported in line with current expectations and investigations and complaints handling were not completed in line with the providers processes.
Risks associated with infection control and the care environment were well managed. Medicines were manged safely and records relating to medicines were regularly monitored.
People and their relatives were involved in creating care plans, these were clearly documented and reviewed when required. Staff understood how to seek consent from people prior to providing care and care records evidenced the service understood how to work within the principles of the Mental Capacity Act (2005).
Although the services record keeping practices had improved from the last inspection, there remained areas for improvement. Roles and responsibilities within the management team were not always clear, complaints were not well managed, and the provider had failed to refer a safeguarding incident to the Local Authority safeguarding team and CQC in line with expectations.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safeguarding.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery. -
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask the service
- Safe was rated Requires improvement on 14 April 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 14 April 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 8 August 2023. Latest assessment published 14 April 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care 4U Care Limited
- Ownership type
- Organisation
- Companies House number
- 06513065 (opens Companies House)
Getting help from Rotherham Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Rotherham Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01709 822330
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Care 4 U Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care 4 U Care Limited.
- When was Care 4 U Care Limited last inspected?
- The Care Quality Commission's latest rating for Care 4 U Care Limited was published on 14 April 2026.
- Who runs Care 4 U Care Limited?
- Care 4 U Care Limited is run by Care 4U Care Limited.
- What is Care 4 U Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 14 April 2026.
Contact
- Phone
- 01709 718990
- Address
- St Martin's House, 2 Barnsley Road, Wath-upon-dearne, Rotherham, S63 6PY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Amethyst Care & Support Group Limited (Good, 0.7 miles away) and Anderby Care Ltd (Good, 1.6 miles away).
Nearest home care services:
- G Amethyst Care & Support Group Limited Good, 0.7 miles away
- G Anderby Care Ltd Good, 1.6 miles away
- RI Lotus Home Care, Rotherham Requires improvement, 1.6 miles away
- G Prospect Health Living Care Services Limited Good, 1.6 miles away
- G Tempnur Care Good, 1.6 miles away