Be Happy Support Registered Office
- Home care
- Dementia care
- Registered since 2023
- Telford, Telford and Wrekin, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
28 of 34
rated home care services in Telford and Wrekin are rated Good, like this one.
Be Happy Support Registered Office: inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Community Support Service Good, 0.1 miles away
- – COMFORTPLUS CARE GROUP LTD Not yet rated, 0.4 miles away
- – Hanshua Healthcare Services Limited Not yet rated, 0.4 miles away
- – Jobmerger Support Services Ltd Not yet rated, 0.4 miles away
- G Komplex Care Limited Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 21 April 2023. Quoted under the Open Government Licence.
Be Happy Support Registered Office is a domiciliary care agency providing the regulated activity of personal care to people living in their own houses or flats. The service provides support to children, younger adults and older people who have a learning disability, autistic spectrum disorder, physical disability and/or sensory impairment and mental health needs. At the time of our inspection there were 3 people receiving the regulated activity of personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Risks were assessed, monitored and managed with the involvement of people so they were protected, informed and their wishes respected. This meant people were enabled to have appropriate discussions about positive risk taking and enjoy their lives safely.
Right Care: People received support which was tailored to meet their needs and preferences. People were supported to be as independent as they could be. Staff treated people with respect and ensured their protected characteristics were understood and respected. People were supported by staff who knew them well and who were trained and competent in their role. Staff had been trained in safeguarding adults and children from abuse and understood when and how to report concerns. The provider followed safe procedures for the recruitment of staff.
Right Culture: The registered manager and staff team were committed to achieving the best outcomes for people with a focus on supporting them to live the best life possible. Staff had the knowledge, skills and attitude to provide responsive and compassionate care tailored to people's needs and aspirations. There were effective procedures in place to monitor the quality and safety of the service. The views of people, their relatives and staff were valued. The registered manager worked with other agencies to achieve good outcomes for
people. There was an open and honest culture and learning from when things when wrong.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kwabena Agyemang
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Be Happy Support Limited
- Ownership type
- Organisation
- Companies House number
- 12951757 (opens Companies House)
Getting help from Telford & Wrekin Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Telford & Wrekin Council
- Ask for a care needs assessment
- Phone: 01952 385385 (option 2), Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Telford & Wrekin Council
Checked on the council's website, November 2026.
Common questions
- Does Be Happy Support Registered Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Be Happy Support Registered Office.
- When was Be Happy Support Registered Office last inspected?
- The Care Quality Commission's latest rating for Be Happy Support Registered Office was published on 21 April 2023.
- Who runs Be Happy Support Registered Office?
- Be Happy Support Registered Office is run by Be Happy Support Limited.
- What is Be Happy Support Registered Office's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 April 2023.
Contact
- Phone
- 07446 987026
- Address
- 3rd Floor, The Quad, Station Quarter, Ironmasters Way, Telford, TF3 4NT Map (opens Google Maps)
Compare nearby
- G Community Support Service Good, 0.1 miles away
- – COMFORTPLUS CARE GROUP LTD Not yet rated, 0.4 miles away
- – Hanshua Healthcare Services Limited Not yet rated, 0.4 miles away
- – Jobmerger Support Services Ltd Not yet rated, 0.4 miles away
- G Komplex Care Limited Good, 0.4 miles away