Drayton Home Care Services Limited
- Home care
- Registered since 2014
- Market Drayton, Shropshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 59
rated home care services in Shropshire are rated Good, like this one.
Drayton Home Care Services Limited: inspection record
Rated Good in August 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Newport Enterprise Centre Not yet rated, 0.1 miles away
- O Salopian Care Outstanding, 0.3 miles away
- – 4Q Healthcare Ltd Not yet rated, 0.6 miles away
- G Hands on Care Homecare Services Good, 2.9 miles away
- – Cloverley Care Limited No overall rating, 4.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 20 August 2019. Quoted under the Open Government Licence.
About the service: Drayton Homecare Services is a domiciliary care service providing care and support to people in their own homes. They were providing a service to 27 people at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Read the rest of CQC's summary
People's experience of using this service: People received their medicines safely. Risks to people had been assessed and managed well. Audits were carried out to ensure that all aspects of people's support with medicines was being delivered safely.
People were supported to access healthcare services as needed and staff responded promptly to changes in people's health.
Staff knew people well and provided support that met people's needs in line with their preferences. People were supported with kindness and consideration.
Staff knew how to keep people safe and had received training in how to reduce the risk of harm from occurring.
People's rights were upheld and protected. People were supported to have choice and control over their day to day lives. People's preferences were known by staff who enabled people to do as much as possible for themselves.
The provider had monitoring systems in place to check if the service was well managed. People and staff were encouraged to provide feedback about the service. Any shortfalls in service provision were acted upon.
The registered manager was aware of their responsibility to report events that occurred within people's home to the CQC and other external agencies, thus complying with the regulations.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Catherine Walsh
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 20 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Drayton Home Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 08503144 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does Drayton Home Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Drayton Home Care Services Limited.
- When was Drayton Home Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Drayton Home Care Services Limited was published on 20 August 2019.
- Who runs Drayton Home Care Services Limited?
- Drayton Home Care Services Limited is run by Drayton Home Care Services Ltd.
- What is Drayton Home Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 August 2019.
Contact
- Phone
- 01630 653871
- Address
- Unit 4, Tower House, Maer Lane, Market Drayton, TF9 3SH Map (opens Google Maps)
Compare nearby
- – Newport Enterprise Centre Not yet rated, 0.1 miles away
- O Salopian Care Outstanding, 0.3 miles away
- – 4Q Healthcare Ltd Not yet rated, 0.6 miles away
- G Hands on Care Homecare Services Good, 2.9 miles away
- – Cloverley Care Limited No overall rating, 4.7 miles away