Caring Personal Assistants Ltd - Head Office
- Home care
- Dementia care
- Registered since 2023
- Central Doncaster, Doncaster, Yorkshire and the Humber
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 months
since the latest rating was published.
5 of 45
rated home care services in Doncaster are rated Outstanding, like this one.
Caring Personal Assistants Ltd - Head Office: inspection record
Rated Outstanding in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Age UK Doncaster Outstanding, less than 0.1 miles away
- – Astonishing Care Limited Not yet rated, less than 0.1 miles away
- G Balby Care and Home Services Ltd Good, less than 0.1 miles away
- G React Homecare – South Yorkshire Good, less than 0.1 miles away
- – Clarity Homecare (Doncaster) Not yet rated, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 February 2026 (assessment visit 5 January 2026). Quoted under the Open Government Licence.
Date of assessment: 27 January to 4 February 2026. Caring Personal Assistants Ltd is a domiciliary care agency which provides personal care to adults with a range of support needs in their own homes. At the time of our assessment 10 people were receiving support from the service. The service was registered by CQC on 14 April 2023, and this is the first assessment for this newly registered service. The service was previously registered at a different address.
- Safe Outstanding
- Effective Good
- Caring Outstanding
- Responsive Good
- Well-led Outstanding
Read the rest of CQC's summary
The provider, managers and staff showed an outstanding commitment to delivering high‑quality, person‑centred care. People and their families were not only involved in decisions but were empowered to lead the planning and review of their care, including taking positive, well‑managed risks that helped them achieve meaningful goals and lead fulfilling lives. One person said,” The support I receive meets my cultural and social needs; staff respect my strong social and political views.”
People’s quality of life was enhanced by the service’s culture of improvement and inclusivity. The service’s vision and values were well understood by staff and clearly embedded in the way care was delivered. The registered manager and staff had built a strong, visible person‑centred culture, and all staff we spoke with fully supported this approach. Staff told us the management team was knowledgeable, inspired a caring culture and led by example.
People were supported to have maximum choice and control over their lives. Staff worked in the least restrictive way possible and in people’s best interests, and the service’s policies and systems supported this approach. The service also worked with people to plan for periods of distress, ensuring any restrictions were used only when absolutely necessary.
Care records were accurate, detailed and regularly updated to reflect people’s changing needs, preferences and aspirations. Medicines were managed safely, and there were enough staff with the right skills, qualifications and experience to provide a safe and personalised service.
Staff and managers were clear about their roles and showed real passion for the support they delivered, ensuring people were involved in all decisions about their lives. We saw examples of exceptionally personalised care, and improvements in people’s health and wellbeing. This was underpinned by strong governance and excellent management oversight.
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Safe
Outstanding
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This service was previously registered at a different address. This is the first assessment for this service at this address. This key question has been rated outstanding. This meant people were protected by a strong and distinctive approach to safeguarding, including positive risk-taking to maximise their control over their lives. People were fully involved, and the provider was open and transparent when things went wrong.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This service was previously registered at a different address. This is the first assessment for this service at this address. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Outstanding
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This service was previously registered at a different address. This is the first assessment for this service at this address. This key question has been rated outstanding. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This service was previously registered at a different address. This is the first assessment for this service at this address. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Outstanding
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This service was previously registered at a different address. This is the first assessment for this service at this address. This key question has been rated outstanding. This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Ross White-Hunt
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Caring Personal Assistants Ltd
- Ownership type
- Organisation
- Companies House number
- 09210342 (opens Companies House)
Getting help from City of Doncaster Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Doncaster Council
- Ask for a care needs assessment
- Phone: 01302 737 391, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Doncaster Council
Checked on the council's website, November 2026.
Common questions
- Does Caring Personal Assistants Ltd - Head Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caring Personal Assistants Ltd - Head Office.
- When was Caring Personal Assistants Ltd - Head Office last inspected?
- The Care Quality Commission's latest rating for Caring Personal Assistants Ltd - Head Office was published on 23 February 2026.
- Who runs Caring Personal Assistants Ltd - Head Office?
- Caring Personal Assistants Ltd - Head Office is run by Caring Personal Assistants Ltd.
- What is Caring Personal Assistants Ltd - Head Office's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 23 February 2026.
Contact
- Phone
- 0114 213 8213
- Address
- Suite 22, Gresley House, Ten Pound Walk, Doncaster, DN4 5HX Map (opens Google Maps)
Compare nearby
- O Age UK Doncaster Outstanding, less than 0.1 miles away
- – Astonishing Care Limited Not yet rated, less than 0.1 miles away
- G Balby Care and Home Services Ltd Good, less than 0.1 miles away
- G React Homecare – South Yorkshire Good, less than 0.1 miles away
- – Clarity Homecare (Doncaster) Not yet rated, 0.4 miles away