Storm Homecare Limited
- Home care
- Dementia care
- Registered since 2011
- Central Leicester, Leicester, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
16 months
since the latest rating was published.
71 of 89
rated home care services in Leicester are rated Good, like this one.
Storm Homecare Limited: inspection record
Rated Good in June 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – 24-7 Arms Care Not yet rated, less than 0.1 miles away
- – Health Link Care Services Ltd Not yet rated, less than 0.1 miles away
- G Bonney Care Agency Good, 0.1 miles away
- – Maximus Healthcare Not yet rated, 0.1 miles away
- G Trust We Care Limited Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 June 2025 (assessment visit 9 May 2025). Quoted under the Open Government Licence.
Date of assessment: 19 May 2025 to 23 May 2025
This assessment was carried out to follow up on action we told the provider to take at the last inspection.
Storm Homecare Limited is a domiciliary care agency providing personal care to people living in their own homes. The service provides support to older adults, younger disabled adults, people with a long-term mental health condition, and people with a learning disability or autistic people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider was previously in breach of the legal regulation in relation to consent to care, safe care and treatment, safeguarding, staffing, fit and proper persons and good governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation.
People received the right support, at the right time, and in a safe manner.
The care and support from staff had made significant improvements to people’s quality of life. The service promoted good health and wellbeing outcomes for people, including supporting people to have access to medical appointments and worked in collaboration with a range of medical partners.
The service had a positive culture, with staff who enjoyed working with the people they supported, and for Storm Homecare. Staff were very respectful and aware they were supporting people living in their own home.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lauren Newby
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 23 March 2024. Latest assessment published 18 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Storm Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 06695305 (opens Companies House)
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Storm Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Storm Homecare Limited.
- When was Storm Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Storm Homecare Limited was published on 18 June 2025.
- Who runs Storm Homecare Limited?
- Storm Homecare Limited is run by Storm Homecare Limited.
- What is Storm Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 June 2025.
Contact
- Phone
- 0116 253 8601
- Address
- Rutland House, 23-25 Friar Lane, Leicester, LE1 5QQ Map (opens Google Maps)
Compare nearby
- – 24-7 Arms Care Not yet rated, less than 0.1 miles away
- – Health Link Care Services Ltd Not yet rated, less than 0.1 miles away
- G Bonney Care Agency Good, 0.1 miles away
- – Maximus Healthcare Not yet rated, 0.1 miles away
- G Trust We Care Limited Good, 0.1 miles away