Rated Care Homes

Bluebird Care (Nottingham)

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 7 months

    since the latest rating was published.

  • 49 of 58

    rated home care services in Nottingham are rated Good, like this one.

Bluebird Care (Nottingham): inspection record

Home care, Nottingham

Rated Good in March 2026.

Bluebird Care (Nottingham): inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

What inspectors found

From the Care Quality Commission's assessment published 13 March 2026 (assessment visit 23 January 2026). Quoted under the Open Government Licence.

Date of assessment: Site visit 27 January 2026. Feedback gathering concluded as of 10 February 2026.

Bluebird Care (Nottingham) is a homecare service, which at the time of our inspection, provided care to 9 people in receipt of a regulated activity, in their own homes in and around Nottingham, at the time of our assessment. The service supports people who require assistance with daily living, including older people and individuals living with dementia, physical disabilities, or complex health needs.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

Our inspection found the service safely and effectively met the needs of people using the service. Relatives and people using the service were given the opportunity to feedback and be involved in care planning and decision making. Feedback from relatives and people using the service made it clear that as a collective, staff created a secure and positive environment when visiting people in their home.

Safeguarding incidents were managed in a timely and effective manner, ensuring all relevant person’s and authorities were made aware. Documentation created a clear audit trail of actions taken, any learning and how this was shared. Care planning and risk assessments evidenced the corresponding updates to reduce risk of future reoccurrences. People were protected from the risk of harm or abuse through effective safeguarding and emergency contingency planning measures.

The leadership, and feedback we gathered about them, evidenced a culture that fostered respect and transparency. We were assured people using the service and relatives felt they could approach leaders and have their concerns actioned. People using the service assured us that the wider staff team were accessible, compassionate and approachable.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated Good.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    This is the first assessment for this newly registered service. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Emma Caldwell-Jones
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
AJSS LimitedBrand: Bluebird Care
Ownership type
Organisation
Companies House number
07955302 (opens Companies House)

AJSS Limited runs 2 services, all in the East Midlands. 2 are rated Good or Outstanding.

Other services run by AJSS Limited

  1. G
    Bluebird Care (Newark and Sherwood) Good. Home care, Nottinghamshire

Getting help from Nottingham City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Bluebird Care (Nottingham) provide nursing care?
The Care Quality Commission's register does not list nursing care for Bluebird Care (Nottingham).
When was Bluebird Care (Nottingham) last inspected?
The Care Quality Commission's latest rating for Bluebird Care (Nottingham) was published on 13 March 2026.
Who runs Bluebird Care (Nottingham)?
Bluebird Care (Nottingham) is run by AJSS Limited. It runs 2 services, all in the East Midlands.
What is Bluebird Care (Nottingham)'s CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 13 March 2026.