One to One Homecare Limited
- Home care
- Dementia care
- Registered since 2011
- Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 79
rated home care services in Somerset are rated Good, like this one.
One to One Homecare Limited: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G DLS SW England Regional Office Good, 2.8 miles away
- O The Care Partnership (South West) Ltd Outstanding, 3.5 miles away
- G Bluebird Care Good, 3.6 miles away
- O Raven Support Limited Outstanding, 3.6 miles away
- G Home Instead Senior Care Good, 4.3 miles away
About the service
From the Care Quality Commission's inspection report published 13 July 2022. Quoted under the Open Government Licence.
One to One Homecare Limited provides personal care and support to people living in their own homes. Some people who received a service lived in supported living houses which they shared with other people. The service provides support to people who have a learning disability and/or mental health needs. At the time of our inspection there were seven people receiving the regulated activity of personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Read the rest of CQC's summary
Based on our review of key questions safe and well led The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right Support People were supported to have maximum choice, control and independence. People and/or their representatives were involved in decisions about their care and support.
Staff supported people in their own homes to continue to be in control of their day to day lives. Care provided was flexible to fit in with people's wishes.
People were supported by small staff teams who knew them well. People had trust in the staff who supported them.
Right Care People received kind and compassionate care. Staff knew people well which enabled them to provide person-centred care in accordance with people's wishes and preferences.
People received care which met their individual needs. Staff worked with other professionals to make sure
people received the right care and treatment.
People were supported to follow their own interests and hobbies.
Right Culture People were supported by a management team who worked hard to promote a culture where people were valued and respected as individuals. This culture enabled people to live the lives they chose. Staff spoken with treated everyone as an individual.
People were cared for by staff who felt valued by the organisation and supported by the management team.
Communication between staff was good which meant people received care and support in accordance with their up to date wishes and needs.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Adrian Elliott
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Whole Population, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 13 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- One To One Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 05770119 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does One to One Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for One to One Homecare Limited.
- When was One to One Homecare Limited last inspected?
- The Care Quality Commission's latest rating for One to One Homecare Limited was published on 13 July 2022.
- Who runs One to One Homecare Limited?
- One to One Homecare Limited is run by One To One Home Care Limited.
- What is One to One Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 July 2022.
Contact
- Phone
- 01823 674309
- Address
- The Ferns, Whiteball, Wellington, TA21 0LS Map (opens Google Maps)
Compare nearby
- G DLS SW England Regional Office Good, 2.8 miles away
- O The Care Partnership (South West) Ltd Outstanding, 3.5 miles away
- G Bluebird Care Good, 3.6 miles away
- O Raven Support Limited Outstanding, 3.6 miles away
- G Home Instead Senior Care Good, 4.3 miles away