Rated Care Homes

Black Horse Care Limited

Home care, Barking and Dagenham

G

Good

Rated on

Rating from the Care Quality Commission.

Black Horse Care Limited: inspection record

Home care, Barking and Dagenham

Rated Good in August 2026.

Black Horse Care Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in August 2026.

The latest rating was published 2 months ago.

How it compares locally

  • One of 57 Good home care services in Barking and Dagenham, out of 67 with a rating.

What inspectors found

From the Care Quality Commission's assessment published 10 August 2026 (assessment visit 6 July 2026). Quoted under the Open Government Licence.

Date of assessment 21 July 2026

Black Horse Care Limited is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection, 4 people were receiving personal care. This is the first time CQC has carried out an inspection of this service. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led and good overall.

Read the full summary

People were supported to have maximum choice and control of their lives. The ethos at the service supported this. Care was person-centred and promoted people's dignity, privacy and human rights. The ethos, values, attitudes and behaviours of management and staff helped ensure people could lead safe, confident, inclusive and empowered lives.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as the service is registered for people who have a learning disability and/or who are autistic. The service met this guidance.

Steps had been taken to safeguard people from abuse and risk assessments were in place to help mitigate risks people faced. There were enough staff to support people. Robust staff recruitment practices were in place.

People’s needs were assessed and reviewed. Staff undertook training to support them in their role, and they had 1 to 1 supervision with their manager. Staff, management and people worked together to ensure people’s needs were met. People were able to consent to their care. The provider promoted the wellbeing of its staff. Care and support were person centred.

People were listened to and involved in planning their care. The provider had various quality assurance and monitoring systems in place to help drive improvements. Staff and people who used the service spoke positively about the leadership team. There was a shared and open culture at the service.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Black Horse Care Limited
AddressOffice 210, Jhumat House, 160 London Road, Barking, IG11 8BB
NeighbourhoodBarking, Barking and Dagenham
Phone0333 004 0106
Registered managerIfeanyi Ukandu
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Children 0-18 years
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Black Horse Care Limited
ProviderBlack Horse Care Limited
Ownership typeOrganisation
Companies House number14441373 (opens Companies House)

Nearest alternatives

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    No overall rating
  2. G
    Airthrie Homes Home care, less than 0.1 miles away
    Good
  3. –
    Apapa House Home care, less than 0.1 miles away
    Not yet rated
  4. G
    Arthur Morrison Care Services Home care, less than 0.1 miles away
    Good
  5. –
    Atlantizenith Unipessoal LTD Home care, less than 0.1 miles away
    Not yet rated

See all home care in Barking and Dagenham

Getting help from London Borough of Barking and Dagenham

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Black Horse Care Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Black Horse Care Limited.
When was Black Horse Care Limited last inspected?
The Care Quality Commission's latest rating for Black Horse Care Limited was published on 10 August 2026.
Who runs Black Horse Care Limited?
Black Horse Care Limited is run by Black Horse Care Limited.
What is Black Horse Care Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 10 August 2026.