Allerton C&S NE Limited

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection the service was providing support for 18 people.

There were systems and processes in placer to identify and manage risks to people's care. There were organisational governance processes in place to monitor the quality of the service.

People were supported by sufficient numbers of staff who had been recruited safely. However, the provider did not have an on-going system in place to follow up on the check of criminal records.

People received their medicines from staff who had been trained to safely administer medicines.

Staff had received training on infection prevention and control. Information and guidance on infection control measures were available for staff and people. However, the provider did not have a robust system in place to monitor weekly COVID-19 testing.

People and their relatives told us they felt safe with the staff who supported them. Staff had received safeguarding training and were able to demonstrate their understanding and responsibilities to reduce the risk of harm to people.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

This service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture. The service demonstrated person centred care, with open and transparent leadership promoting a positive culture.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk