@PlymouthCare
- Home care
- Dementia care
- Registered since 2023
- Central Plymouth, Plymouth, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
4 of 30
rated home care services in Plymouth are rated Requires improvement, like this one.
@PlymouthCare: inspection record
Rated Requires improvement in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Plymouth City Council Independence@Home Service (Good, less than 0.1 miles away) and i-grow Care and Support (Good, 0.2 miles away).
Nearest home care services:
- G Plymouth City Council Independence@Home Service Good, less than 0.1 miles away
- G i-grow Care and Support Good, 0.2 miles away
- G The Dove Project Plymouth and Cornwall DCA Good, 0.3 miles away
- – Stourhead Limited Not yet rated, 0.3 miles away
- O The Regard Partnership Domicilary Care South West Outstanding, 0.3 miles away
Questions to ask the service
- Safe was rated Requires improvement on 15 November 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Caring was rated Requires improvement on 15 November 2022. Ask how staff protect dignity and how people are involved in decisions about their care.
- Well-led was rated Requires improvement on 15 November 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Rebecca Pannell
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- @PlymouthCare Ltd
- Ownership type
- Organisation
- Companies House number
- 13449128 (opens Companies House)
Getting help from Plymouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Plymouth City Council
- Ask for a care needs assessment
- Phone: 01752 668000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Plymouth City Council
Checked on the council's website, November 2026.
Common questions
- Does @PlymouthCare provide nursing care?
- The Care Quality Commission's register does not list nursing care for @PlymouthCare.
- When was @PlymouthCare last inspected?
- The Care Quality Commission's latest rating for @PlymouthCare was published on 15 November 2022.
- Who runs @PlymouthCare?
- @PlymouthCare is run by @PlymouthCare Ltd.
- What is @PlymouthCare's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 November 2022.
Contact
- Phone
- 01752 312500
- Address
- Ballard House, 26 West Hoe Road, Plymouth, PL1 3BJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Plymouth City Council Independence@Home Service (Good, less than 0.1 miles away) and i-grow Care and Support (Good, 0.2 miles away).
Nearest home care services:
- G Plymouth City Council Independence@Home Service Good, less than 0.1 miles away
- G i-grow Care and Support Good, 0.2 miles away
- G The Dove Project Plymouth and Cornwall DCA Good, 0.3 miles away
- – Stourhead Limited Not yet rated, 0.3 miles away
- O The Regard Partnership Domicilary Care South West Outstanding, 0.3 miles away