Charter Care - Caring for You
- Home care
- Registered since 2023
- Wednesfield, Wolverhampton, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
14 of 52
rated home care services in Wolverhampton are rated Requires improvement, like this one.
Charter Care - Caring for You: inspection record
Rated Requires improvement in May 2020, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Serenity - Birmingham (Good, 0.8 miles away) and Verona Court (Good, 0.9 miles away).
Nearest home care services:
- – Healthcare 1st Choice Wolverhampton Not yet rated, less than 0.1 miles away
- RI Absolute Care Solutions Limited Requires improvement, 0.6 miles away
- – Ryssa Healthcare Ltd No overall rating, 0.6 miles away
- – SBV Healthcare No overall rating, 0.8 miles away
- G Serenity - Birmingham Good, 0.8 miles away
Questions to ask the service
- Safe was rated Requires improvement on 1 May 2020. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 1 May 2020. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
Registration details
- Registered manager
- Lisa Edwards
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 03812003 (opens Companies House)
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Charter Care - Caring for You provide nursing care?
- The Care Quality Commission's register does not list nursing care for Charter Care - Caring for You.
- When was Charter Care - Caring for You last inspected?
- The Care Quality Commission's latest rating for Charter Care - Caring for You was published on 1 May 2020.
- Who runs Charter Care - Caring for You?
- Charter Care - Caring for You is run by Chartercare (West Midlands) Limited.
- What is Charter Care - Caring for You's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 1 May 2020.
Contact
- Phone
- 01902 602877
- Address
- Planetary Business Centre, Planetary House, Business Park, Planetary Road, Willenhall, WV13 3SW Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Serenity - Birmingham (Good, 0.8 miles away) and Verona Court (Good, 0.9 miles away).
Nearest home care services:
- – Healthcare 1st Choice Wolverhampton Not yet rated, less than 0.1 miles away
- RI Absolute Care Solutions Limited Requires improvement, 0.6 miles away
- – Ryssa Healthcare Ltd No overall rating, 0.6 miles away
- – SBV Healthcare No overall rating, 0.8 miles away
- G Serenity - Birmingham Good, 0.8 miles away