Serenity - Birmingham
- Home care
- Dementia care
- Registered since 2018
- Central Wolverhampton, Wolverhampton, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
37 of 52
rated home care services in Wolverhampton are rated Good, like this one.
Serenity - Birmingham: inspection record
Rated Good in November 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Elakay Home Care Ltd Not yet rated, 0.7 miles away
- – GSS Healthcare Ltd Not yet rated, 0.7 miles away
- RI Charter Care - Caring for You Requires improvement, 0.8 miles away
- – Healthcare 1st Choice Wolverhampton Not yet rated, 0.8 miles away
- – Wolverhampton West Not yet rated, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 16 November 2021. Quoted under the Open Government Licence.
Serenity – Birmingham is a domiciliary care service. It was providing personal care to 40 older people and younger adults at the time of the inspection.
Read the rest of CQC's summary
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were safeguarded from the potential risks of abuse and ill-treatment. People and relatives knew how to raise any concerns with the provider or the local authority. People were confident any concerns raised would be taken seriously and acted on by the provider.
Read the rest of CQC's summary
Staff members knew the different types of abuse and what to do if they suspected wrongdoing.
The provider had systems in place to respond to concerns raised with them. The provider followed safe recruitment checks when employing new staff members.
Questions to ask the service
- Effective was rated Requires improvement on 3 November 2020. Ask about staff training and how health appointments are arranged.
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Sajjad Najib
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 November 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Serenity Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 07242636 (opens Companies House)
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Serenity - Birmingham provide nursing care?
- The Care Quality Commission's register does not list nursing care for Serenity - Birmingham.
- When was Serenity - Birmingham last inspected?
- The Care Quality Commission's latest rating for Serenity - Birmingham was published on 3 November 2020.
- Who runs Serenity - Birmingham?
- Serenity - Birmingham is run by Serenity Homecare Limited.
- What is Serenity - Birmingham's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 November 2020.
Contact
- Phone
- 0121 285 4122
- Address
- Serenity Homecare Limited, Corporate Centre, Suite 2, 149 Willenhall Road, Wolverhampton, WV1 2HR Map (opens Google Maps)
Compare nearby
- – Elakay Home Care Ltd Not yet rated, 0.7 miles away
- – GSS Healthcare Ltd Not yet rated, 0.7 miles away
- RI Charter Care - Caring for You Requires improvement, 0.8 miles away
- – Healthcare 1st Choice Wolverhampton Not yet rated, 0.8 miles away
- – Wolverhampton West Not yet rated, 0.8 miles away