S-Rock Care Services Ltd
- Home care
- Dementia care
- Registered since 2023
- Swindon, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 months
since the latest rating was published.
79%
of rated home care services in Swindon are Good or Outstanding (91% across the South West, 88% across England).
S-Rock Care Services Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Network Healthcare Professionals Limited - Swindon (Good, 1.1 miles away) and Nissi Care Solutions (Good, 1.5 miles away).
Nearest home care services:
- G Network Healthcare Professionals Limited - Swindon Good, 1.1 miles away
- G Nissi Care Solutions Good, 1.5 miles away
- G Sylvian Care Swindon Good, 1.5 miles away
- G Yourlife (Swindon) Good, 1.6 miles away
- – First Practice Healthcare Ltd Not yet rated, 2 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 February 2026 (assessment visit 12 January 2026). Quoted under the Open Government Licence.
Date of assessment 15 January to 22 January 2026. S-Rock Care Services Ltd is registered to provide personal care to people living in their own homes. At the time of our inspection, there were 4 people receiving a regulated activity of personal care. People were supported safely. They had clear information within their care plans to support staff to manage risks. Leaders assessed risks relating to the environment to ensure people and staff were safe whilst care was being provided. Staff told us they felt well supported by leaders and received training and regular supervision. People’s needs were thoroughly assessed before care was commenced, and people’s care and support were regularly reviewed with them and their relatives where required. People were supported to be independent and have as much choice and control over their lives as possible, and people’s wishes were respected. People were supported by staff who knew them well. Leaders had a good oversight of the service and staff were able to access support when they needed this. The service worked well with other services and were adaptive and flexible to meet peoples’ needs.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
However, leaders had not ensured they explored gaps in some staff’s employment history. Additionally, leaders had not completed mental capacity assessments and best interest decisions where appropriate in relation to consent to care and treatment. This did not ensure the service could evidence that care and treatment were in people’s best interest. We raised this with leaders who took prompt action to address the concerns.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this registered service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Charles Nortey Dowuona
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- S-Rock Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 14776222 (opens Companies House)
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does S-Rock Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for S-Rock Care Services Ltd.
- When was S-Rock Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for S-Rock Care Services Ltd was published on 11 February 2026.
- Who runs S-Rock Care Services Ltd?
- S-Rock Care Services Ltd is run by S-Rock Care Services Ltd.
- What is S-Rock Care Services Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01793 632649
- Address
- 4 Wincombe Road, Coate, Swindon, SN3 6EJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Network Healthcare Professionals Limited - Swindon (Good, 1.1 miles away) and Nissi Care Solutions (Good, 1.5 miles away).
Nearest home care services:
- G Network Healthcare Professionals Limited - Swindon Good, 1.1 miles away
- G Nissi Care Solutions Good, 1.5 miles away
- G Sylvian Care Swindon Good, 1.5 miles away
- G Yourlife (Swindon) Good, 1.6 miles away
- – First Practice Healthcare Ltd Not yet rated, 2 miles away