Sylvian Care Swindon
- Home care
- Dementia care
- Registered since 2024
- Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 months
since the latest rating was published.
25 of 33
rated home care services in Swindon are rated Good, like this one.
Sylvian Care Swindon: inspection record
Rated Good in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Nissi Care Solutions Good, less than 0.1 miles away
- G Network Healthcare Professionals Limited - Swindon Good, 0.4 miles away
- RI 8 Cosway Court Requires improvement, 1.1 miles away
- – First Practice Healthcare Ltd Not yet rated, 1.4 miles away
- – S-Rock Care Services Ltd No overall rating, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 12 February 2026 (assessment visit 19 January 2026). Quoted under the Open Government Licence.
Date of assessment 23 January to 2 February 2026. Sylvian Care Swindon is registered to provide support to people in their own homes, including support for people with dementia and physical disabilities. We inspected the service as it had not yet been rated by the Care Quality Commission. At the time of the inspection, the service was supporting 19 people with a regulated activity of personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People had detailed information within their care and support plans to support the delivery of person-centred care. Risks were identified and measures were put in place to reduce these risks and protect people from harm. Staff had been recruited safely and received effective support from leaders. Where incidents occurred, the service learned from these to improve practice.
People’s medicines were managed safely. The service worked well with other healthcare agencies. Professionals commented on how the service was responsive, creative, caring and resilient. The service sought consent from people before providing care, and where people lacked capacity, the service worked in line with the Mental Capacity Act 2005 (MCA).
Leaders were knowledgeable and compassionate. Staff felt able to approach leaders with any concerns. Staff were clear about their roles and responsibilities, and audits were effective in identifying improvements at the service.
However, there were some incidents which had not been reported to Care Quality Commission (CQC). The manager told us they would ensure all safeguarding incidents would be reported to CQC going forward. These incidents had been reported to the local authority.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sharron Bryant
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Cristina's Care Ltd
- Ownership type
- Organisation
- Companies House number
- 14589586 (opens Companies House)
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Sylvian Care Swindon provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sylvian Care Swindon.
- When was Sylvian Care Swindon last inspected?
- The Care Quality Commission's latest rating for Sylvian Care Swindon was published on 12 February 2026.
- Who runs Sylvian Care Swindon?
- Sylvian Care Swindon is run by Cristina's Care Ltd.
- What is Sylvian Care Swindon's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 February 2026.
Contact
- Phone
- 01793 238894
- Address
- 3 Ritzy Office 2-3 Dorcan Business Village, Murdock Road, Swindon, SN3 5HY Map (opens Google Maps)
Compare nearby
- G Nissi Care Solutions Good, less than 0.1 miles away
- G Network Healthcare Professionals Limited - Swindon Good, 0.4 miles away
- RI 8 Cosway Court Requires improvement, 1.1 miles away
- – First Practice Healthcare Ltd Not yet rated, 1.4 miles away
- – S-Rock Care Services Ltd No overall rating, 1.5 miles away