One Love Home Care - Main Office
- Home care
- Dementia care
- Registered since 2023
- Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
2 months
since the latest rating was published.
67 of 79
rated home care services in Somerset are rated Good, like this one.
One Love Home Care - Main Office: inspection record
Rated Good in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – BlueWave Care LTD Not yet rated, 0.1 miles away
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- – House of St Martin No overall rating, 0.6 miles away
- G Ash House Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 August 2026 (assessment visit 29 June 2026). Quoted under the Open Government Licence.
This assessment was carried out between 7 July 2026 and 21 July 2026. We visited the office on 7 July and 21 July 2026.
The service provided personal care to people in their own homes. It provided some packages of domiciliary care but specialised in caring for people at the end of their lives. The service was able to support people during the day and overnight.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of the assessment the number of people being supported ranged from 31 to 41 people.
The provider was also the registered manager and is referred to as the provider throughout the report.
The service was well led by a provider who was passionate about providing high quality care and support to people. At the time of the assessment the provider was in the process of strengthening their management team and improving and formalising their quality monitoring systems. These systems had not yet been fully embedded, but a consultancy company was supporting the process to make sure it was effective.
There was a stable staff team who had been safely recruited and received training appropriate for their roles. Staff felt well supported and valued which resulted in a low turnover of staff which helped to ensure consistency for people. Staff were passionate about their work and told us they were proud to work for One Love Home Care.
Staffing was well planned and flexible to ensure people received their care within the allocated time slot. There had been no missed visits.
Medicines and infection control was well managed which minimised risks to people.
The provider responded quickly to requests for support. They worked with other professionals to ensure people had control and were able to receive their end-of-life care in their chosen environment.
Assessments of needs were carried out, and personalised care plans were created to make sure people received care in accordance with their wishes. Staff said care plans gave them all the information they needed. Care plans were regularly reviewed and could be adapted at pace to meet people’s changing needs and medical conditions.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good.This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.This meant people’s needs were met through good organisation and delivery..
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good.This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Inga Marcinkoniene
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 14555912 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does One Love Home Care - Main Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for One Love Home Care - Main Office.
- When was One Love Home Care - Main Office last inspected?
- The Care Quality Commission's latest rating for One Love Home Care - Main Office was published on 3 August 2026.
- Who runs One Love Home Care - Main Office?
- One Love Home Care - Main Office is run by One Love Home Care Service Limited.
- What is One Love Home Care - Main Office's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 August 2026.
Contact
- Phone
- 01823 213888
- Address
- 3 Chapples Close, Norton Fitzwarren, Taunton, TA2 6FG Map (opens Google Maps)
Compare nearby
- – BlueWave Care LTD Not yet rated, 0.1 miles away
- – Meadow Court No overall rating, 0.4 miles away
- G Mass Home Care Good, 0.5 miles away
- – House of St Martin No overall rating, 0.6 miles away
- G Ash House Good, 0.7 miles away