Meadow Court

The service specialised in the care of people with a learning disability and autistic people.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

At the last inspection the service was in breach of regulation relating to good governance. At this inspection we found improvements had been made and the service was no longer in breach of this regulation. There were now effective systems in place to monitor quality and plan ongoing improvements.

There was a clear staffing structure which made sure there was always senior staff available to people and to support less experienced staff.

People were safe at the service and staff knew how to report any concerns. The registered manager liaised with appropriate professionals when issues arose to make sure people were protected from avoidable harm.

Staff were safely recruited and received training appropriate to their role. Staff felt well supported.

Risks were assessed to ensure people could receive care and support safely and take part in activities with minimum risk to themselves or others.

People had their needs fully assessed and staff provided care and support in line with their assessed needs. The registered manager tried to involve people in their care as much as possible. At the time of the inspection, they were working with outside professionals to look at ways to further seek people’s views and make sure they were involved in decisions.

The staff worked well with other professionals to make sure people’s needs, including their healthcare needs, were met. Professionals who worked with the people [OG1][JP2]who used the service told us the staff always provided care and support in accordance with their recommendations.