Right at Home Bexley & Dartford
- Home care
- Dementia care
- Registered since 2023
- Dartford, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
11 months
since the latest rating was published.
165 of 212
rated home care services in Kent are rated Good, like this one.
Right at Home Bexley & Dartford: inspection record
Rated Good in December 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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What inspectors found
From the Care Quality Commission's assessment published 1 December 2025 (assessment visit 28 July 2025). Quoted under the Open Government Licence.
We carried out this comprehensive assessment between 12 August 2025 and 1 September 2025. This was the first assessment of the service since it registered with CQC. We looked at how Right at Home Bexley Dartford assessed people's care needs, and how they trained and supervised staff to support people according to their needs and preferences. Right at Home Bexley Dartford is a domiciliary care service providing personal care to people in their own homes in the community. At the time of our assessment there were 15 people using the service who required support with their personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were protected from avoidable harm because risk assessments were in place however, these were not always clear, comprehensive and up to date. The management team updated these during the assessment to ensure staff had updated information about providing safe care and support. Staff were recruited safely; the provider had carried out relevant checks and gained references before staff started as well as carrying out home office right to work in the UK checks which mitigated the risk. The provider had systems and processes in place to understand the diverse health and care needs of people receiving a service. Systems and processes to audit and check the service were in place. Staff felt communication was effective. Staff were supported through training. Staff had been adequately deployed at times that met people’s needs, they had sufficient travel time between people they supported. People and relatives were treated with respect and kindness. People and where appropriate their family members, were able to request access to their care plans to ensure transparency and shared understanding of the care being provided.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Nicola Mesnard
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Spire Care Ltd
- Ownership type
- Organisation
- Companies House number
- 13166743 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Right at Home Bexley & Dartford provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right at Home Bexley & Dartford.
- When was Right at Home Bexley & Dartford last inspected?
- The Care Quality Commission's latest rating for Right at Home Bexley & Dartford was published on 1 December 2025.
- Who runs Right at Home Bexley & Dartford?
- Right at Home Bexley & Dartford is run by Spire Care Ltd.
- What is Right at Home Bexley & Dartford's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 December 2025.
Contact
- Phone
- 01322 933933
- Address
- G07a, The Nucleus, Brunel Way, Dartford, DA1 5GA Map (opens Google Maps)
Compare nearby
- – Dunamis Consultancy Ltd Not yet rated, less than 0.1 miles away
- – MA HEALTHCARE SUPPORT LTD OFFICE G07A BRUNEL WAY Not yet rated, less than 0.1 miles away
- – 2Dees Ltd Not yet rated, 0.4 miles away
- G City Support Limited Good, 0.8 miles away
- – 5C's Professionals Agency Not yet rated, 0.8 miles away