Divine Home Care Ltd
- Home care
- Dementia care
- Registered since 2015
- Central Leicester, Leicester, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
71 of 89
rated home care services in Leicester are rated Good, like this one.
Divine Home Care Ltd: inspection record
Rated Good in July 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 20 July 2019. Quoted under the Open Government Licence.
Divine Homecare Ltd is a domiciliary care agency providing personal care to people who live in their own homes. The service specialises in supporting people from Asian communities. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection 12 people used the service.
What inspectors found
People's care plans included assessments of risks associated with their care. Staff followed the risk assessments to ensure that people received safe care. Staff knew how to respond to and report any concerns about people's safety and well-being.
Read the rest of CQC's summary
People were supported by sufficient number of staff who were safely recruited to meet their needs. Staff supported people to take their prescribed medicines safely. Staff followed good practice guidelines to help prevent the spread of infection.
People were supported by care workers who had the right skills and knowledge to provide care that met people's assessed needs. Staff were alert and responsive to changes in people's needs. They liaised with relatives and health professionals in a timely manner which helped to support people's health and well- being.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were described as kind and caring.They respected people's privacy and dignity and encouraged people to be as independent as possible.
The provider regularly reviewed people's care to ensure the care provided reflected their current needs. Records supported staff to provide personalised care. Staff protected people from the risk of social isolation.
The provider monitored the quality of care and support people experienced and acted on their feedback to drive improvements in the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Devi Sundavadra
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 20 July 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Divine Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 08390425 (opens Companies House)
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Divine Home Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Divine Home Care Ltd.
- When was Divine Home Care Ltd last inspected?
- The Care Quality Commission's latest rating for Divine Home Care Ltd was published on 20 July 2019.
- Who runs Divine Home Care Ltd?
- Divine Home Care Ltd is run by Divine Home Care Limited.
- What is Divine Home Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 July 2019.
Contact
- Phone
- 0116 268 1341
- Address
- Leicester Busines Centre, 111 Ross Walk, Leicester, LE4 5HH Map (opens Google Maps)
Compare nearby
- – 1 of A Kind Care Not yet rated, less than 0.1 miles away
- G B-Hope and Care Services Ltd Good, less than 0.1 miles away
- – Christine Marie Care Leicestershire and Rutland Not yet rated, less than 0.1 miles away
- – Jannat Homecare Services Ltd Not yet rated, less than 0.1 miles away
- G Private Home Care UK Limited (Leicester) Good, less than 0.1 miles away