Smart Home Visits Ltd
- Home care
- Dementia care
- Registered since 2024
- Harrogate, North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
1 month
since the latest rating was published.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
Smart Home Visits Ltd: inspection record
Rated Good in September 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Care Designed For You Good, less than 0.1 miles away
- G Priory Supported Living North Yorkshire Good, less than 0.1 miles away
- G Montpellier Care Company Ltd Good, 0.2 miles away
- G Empowered Living Ltd Good, 0.5 miles away
- G Kings Care At Home Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 September 2026 (assessment visit 31 July 2026). Quoted under the Open Government Licence.
Date of Assessment: 03 August to 20 August 2026. Smart Home Visits Ltd is a domiciliary care agency providing personal care to people living in their own homes. CQC only inspects where people are receiving the regulated activity personal care. This is help with tasks related to personal hygiene and eating. At the time of this inspection 9 people were receiving support with personal care. The reason for the assessment was to provide the service with their first rating. We looked at all quality statements within, safe, effective, caring, responsive and well-led key questions. We have rated the service as ‘good.’
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of the assessment, the service was not providing support to people with a learning disability or autistic people. However, we assessed the service against the principles of right support, right care, right culture and found that the service’s policies, practices and approach were consistent with the guidance.
People were safeguarded from the risks of abuse. Risks associated with people's care and support were managed effectively to ensure people were safe.
People were supported by staff who knew them well and understood their needs and preferences. Care plans were person centred and included people's life histories, personal preferences and outcomes. Care plans were reviewed with people and referrals to healthcare professionals were carried out in a timely manner.
Staff were recruited safely and received a thorough induction when they commenced their employment. Staff had access to ongoing training and were supported to progress within the service. People received their medicines as prescribed by staff who were competent and trained to do so.
Governance systems were effective. The service was committed to continuous learning and innovation. They actively sought feedback from staff, people using the service and families, using this to shape improvements.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Gamuchirai Mavengere
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Smart Home Visits Ltd
- Ownership type
- Organisation
- Companies House number
- 14324483 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Smart Home Visits Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Smart Home Visits Ltd.
- When was Smart Home Visits Ltd last inspected?
- The Care Quality Commission's latest rating for Smart Home Visits Ltd was published on 10 September 2026.
- Who runs Smart Home Visits Ltd?
- Smart Home Visits Ltd is run by Smart Home Visits Ltd.
- What is Smart Home Visits Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 September 2026.
Contact
- Phone
- 07515 058806
- Address
- Flexspace Harrogate, Hartwith Business Centre, Hartwith Way, Harrogate, HG3 2XA Map (opens Google Maps)
Compare nearby
- G Care Designed For You Good, less than 0.1 miles away
- G Priory Supported Living North Yorkshire Good, less than 0.1 miles away
- G Montpellier Care Company Ltd Good, 0.2 miles away
- G Empowered Living Ltd Good, 0.5 miles away
- G Kings Care At Home Good, 0.6 miles away