Rated Care Homes

Apace Support Services Limited

Home care, Barking and Dagenham

–

No overall rating

No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.

Apace Support Services Limited: inspection record

Home care, Barking and Dagenham

This service has no overall rating at present. The squares show its earlier ratings.

Apace Support Services Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in May 2026.

The latest rating was published 5 months ago.

What inspectors found

From the Care Quality Commission's assessment published 18 May 2026 (assessment visit 2 April 2026). Quoted under the Open Government Licence.

Apace Support Services Limited is a domiciliary care agency providing support with personal care to people living in their own homes. At the time of our inspection, 2 people were receiving support with personal care. This is the first time CQC has carried out an inspection of this service.

We undertook an announced inspection visit to the service on 30 April 2026 where we met with the registered manager, nominated individual, deputy manager and a support worker. We subsequently carried out telephone interviews with relatives of people who used the service. We have undertaken a comprehensive inspection which means we have reviewed all 33 quality statements. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led and good overall.

Read the full summary

Steps had been taken to safeguard people from abuse and risk assessments were in place to help mitigate risks people faced. There were enough staff to support people. People’s needs were assessed and reviewed. Staff undertook training to support them in their role. Staff, management and people worked together to ensure needs were met. People were able to consent to their care. The provider promoted the wellbeing of its staff. Care and support were person centred. People were listened to and involved in planning their care. The provider had various quality assurance and monitoring systems in place to help drive improvements. Staff and people who used the service spoke positively about the leadership team and there was a shared and open culture at the service.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Apace Support Services Limited
Address8 Heathway, Dagenham, RM10 9PP
NeighbourhoodDagenham, Barking and Dagenham
Phone07749 765300
Registered managerGeeta Verma
Registered with the CQC since
What it provides
  • Domiciliary care service
  • Extra Care housing services
  • Supported living service
Who it supports
  • Children 0-18 years
  • Dementia
  • Mental Health
  • Older People
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Apace Support Services Limited
ProviderApace Support Services Limited
Ownership typeOrganisation
Companies House number12647522 (opens Companies House)

Nearest alternatives

  1. –
    AT Apex House Ltd Home care, 0.1 miles away
    Not yet rated
  2. –
    Zenith Professionals Home care, 0.1 miles away
    Not yet rated
  3. RI
    MAM T Healthcare Services Home care, 0.3 miles away
    Requires improvement
  4. –
    Ben Hope Care Limited Home care, 0.3 miles away
    Not yet rated
  5. G
    Diversity Health and Social Care Limited Home care, 0.3 miles away
    Good

See all home care in Barking and Dagenham

Getting help from London Borough of Barking and Dagenham

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Apace Support Services Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Apace Support Services Limited.
When was Apace Support Services Limited last inspected?
The Care Quality Commission's latest rating for Apace Support Services Limited was published on 18 May 2026.
Who runs Apace Support Services Limited?
Apace Support Services Limited is run by Apace Support Services Limited.
What is Apace Support Services Limited's CQC rating?
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.