Broadway Care Solutions Ltd
- Home care
- Registered since 2024
- Carlisle, Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 months
since the latest rating was published.
27 of 30
rated home care services in Cumberland are rated Good, like this one.
Broadway Care Solutions Ltd: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Beacon Homecare Services Limited Carlisle Good, 0.2 miles away
- RI Amicable Care Ltd Requires improvement, 0.4 miles away
- – Carlisle, Cumbria Not yet rated, 0.7 miles away
- – Alcedo Care North Cumbria Not yet rated, 0.9 miles away
- – Elite Care and Comfort Limited - Cumbria Not yet rated, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 19 May 2026 (assessment visit 8 April 2026). Quoted under the Open Government Licence.
The assessment was conducted remotely between 08 April to 27 April 2026. Broadway Care Solutions is a domiciliary care agency registered to provide personal care to people in their own homes. At the time of inspection, they were providing support to 1 person. This was the first assessment of the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The Care Quality Commission (CQC) only inspects services where personal care is provided. This includes assistance with tasks related to personal hygiene and eating. Where applicable, any wider social care provided is also considered.
The provider had a manager registered with the Care Quality Commission, ensuring that both the registered manager and the provider were legally accountable for the operation of the service and the quality and safety of care delivered.
Recruitment procedures were safe, with appropriate checks conducted to ensure staff were suitable to work with people using the service. Staff were supported in their role and had completed appropriate training. Punctual and consistent care, and staffing arrangements supported continuity for people using the service.
Care plans were in place and regularly reviewed to reflect changes in need. They were person-centred and focused on people’s individual needs and preferences. Risks to people and staff were identified and mitigated where possible. The provider responded flexibly to ensure continuity and coordinated working, and information was communicated clearly while maintaining confidentiality.
The provider had a complaints policy in place.
The provider had effective governance in place. They had good oversight of the service. Work was ongoing to make further improvements to the electronic recording systems in place.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Leliosa Chinoingira
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Broadway Care Solutions Ltd
- Ownership type
- Organisation
- Companies House number
- 14977519 (opens Companies House)
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Broadway Care Solutions Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Broadway Care Solutions Ltd.
- When was Broadway Care Solutions Ltd last inspected?
- The Care Quality Commission's latest rating for Broadway Care Solutions Ltd was published on 19 May 2026.
- Who runs Broadway Care Solutions Ltd?
- Broadway Care Solutions Ltd is run by Broadway Care Solutions Ltd.
- What is Broadway Care Solutions Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 May 2026.
Contact
- Address
- Flat 2, 266 London Road, Carlisle, CA1 2QS Map (opens Google Maps)
Compare nearby
- G Beacon Homecare Services Limited Carlisle Good, 0.2 miles away
- RI Amicable Care Ltd Requires improvement, 0.4 miles away
- – Carlisle, Cumbria Not yet rated, 0.7 miles away
- – Alcedo Care North Cumbria Not yet rated, 0.9 miles away
- – Elite Care and Comfort Limited - Cumbria Not yet rated, 1 mile away