Kope-Medics Ltd
Home care, Lewisham
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Kope-Medics Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2022. Rated Requires improvement in 2022, then Good in October 2025.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 13 months ago.
What inspectors found
From the Care Quality Commission's assessment published 1 October 2025 (assessment visit 7 August 2025). Quoted under the Open Government Licence.
Date of inspection: 13 August 2025 – 26 August 2025. Kope- Medics is a care at home service providing support to children aged 0 – 18 years, adults over 65 years and people living with learning disabilities and/or autistic people and mental health conditions. The service provides nursing care and focuses on supporting children with complex care needs in the community. At the time of the inspection there were 21 people using the service. This is the first inspection of Kope-Medics since the service moved address. At this inspection the service has been rated good.
We assessed the service against ‘right support, right care, right culture guidance to make judgements whether the provider guaranteed people with a learning disability or autistic people, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Read the full summary
The service had enough staff employed to keep people safe. Pre-employment checks for staff were completed. Staff received an induction at the beginning of their employment, as well as regular training and appraisals throughout their employment. The service had a skills workshop which staff could use to book training courses they thought were relevant to their delivery of care and support to people. The provider had a strong culture of staff development and were proactive in supporting staff with training courses to aid their progression and development.
People had care plans and risk assessments in place which documented their care needs. Some care plans had small typo errors, or not enough information to show how to support people fully with their care needs. These were pointed out to the management team and care plans were quickly corrected and updated during the inspection process.
The service had a range of policies and procedures in place for staff to follow to work towards keeping people safe and keeping the service running smoothly.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first inspection for this service. At this inspection, this key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first inspection for this service. At this inspection, this key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first inspection for this service. At this inspection, this key question was rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first inspection for this service. At this inspection, this key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first inspection for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 8B, Deptford Park Business Centre, Grinstead Road, London, SE8 5AD |
|---|---|
| Neighbourhood | New Cross, Lewisham |
| Phone | 020 3745 0470 |
| Website | www.kope-medics.com |
| Registered manager | Joseph Ubi |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Kope-Medics Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09491226 (opens Companies House) |
Nearest alternatives
- RI Lionheart Domiciliary Care Services Limited - Deptford Home care, less than 0.1 miles awayRequires improvement
- – Olive Healthcare Services Ltd – London Home care, less than 0.1 miles awayNot yet rated
- – The Three Cord Care Ltd Home care, 0.4 miles awayNot yet rated
- G Advantage Healthcare - London and South East Home care, 0.4 miles awayGood
- G London Care (South London) Home care, 0.4 miles awayGood
Getting help from London Borough of Lewisham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lewisham
- Ask for a care needs assessment
- Phone: 020 8314 7777. Out-of-hours emergencies: 020 8314 6000
- Support for carers
- Paying for care: London Borough of Lewisham
Checked on the council's website, November 2026.
Common questions
- Does Kope-Medics Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Kope-Medics Ltd.
- When was Kope-Medics Ltd last inspected?
- The Care Quality Commission's latest rating for Kope-Medics Ltd was published on 1 October 2025.
- Who runs Kope-Medics Ltd?
- Kope-Medics Ltd is run by Kope-Medics Ltd.
- What is Kope-Medics Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.