Newday Healthcare Professionals Ltd
- Home care
- Registered since 2024
- Leigh-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Inadequate in 2016, most recently Good in September 2026.
1 month
since the latest rating was published.
33 of 40
rated home care services in Southend-on-Sea are rated Good, like this one.
Newday Healthcare Professionals Ltd: inspection record
Rated Good in September 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Holistic Healthcare Southend-on-Sea Ltd Not yet rated, less than 0.1 miles away
- G Stanford Wellbeing Offices Good, 0.1 miles away
- G Home Care Essex Good, 0.3 miles away
- – VN Compassion Care Ltd Not yet rated, 0.7 miles away
- G Anytime Care Solutions Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 September 2026 (assessment visit 1 September 2026). Quoted under the Open Government Licence.
Date of assessment: 3 September to 11 September 2026.
Newday Healthcare Professionals Ltd provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 8 people were being supported by the service. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. We also consider any wider social care provided.
- Safe Good
- Effective Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This inspection was completed to follow up in respect of the last inspection completed in January 2026, when the service was rated requires improvement and found to be in breach of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 l relating to safe care and treatment, good governance, and fit and proper persons employed.
At this inspection, we found improvements had been made since January 2026 to address the previous concerns identified. The provider was no longer in breach of these regulations and evidence indicated that the improvements had been sustained over time and were being actively maintained through the service's governance and oversight processes.
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely.
The registered manager had oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this. -
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s needs were met through good organisation and delivery. -
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Mutsatsa
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 08135890 (opens Companies House)
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Newday Healthcare Professionals Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Newday Healthcare Professionals Ltd.
- When was Newday Healthcare Professionals Ltd last inspected?
- The Care Quality Commission's latest rating for Newday Healthcare Professionals Ltd was published on 17 September 2026.
- Who runs Newday Healthcare Professionals Ltd?
- Newday Healthcare Professionals Ltd is run by Newday Healthcare Professionals Ltd.
- What is Newday Healthcare Professionals Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 September 2026.
Contact
- Phone
- 01702 780003
- Address
- The Business Centre, 8 Madeira Avenue, Leigh-on-sea, SS9 3EB Map (opens Google Maps)
Compare nearby
- – Holistic Healthcare Southend-on-Sea Ltd Not yet rated, less than 0.1 miles away
- G Stanford Wellbeing Offices Good, 0.1 miles away
- G Home Care Essex Good, 0.3 miles away
- – VN Compassion Care Ltd Not yet rated, 0.7 miles away
- G Anytime Care Solutions Good, 0.9 miles away