Enerst Care Carlisle
- Home care
- Dementia care
- Registered since 2024
- Warwick Bridge, Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
27 of 30
rated home care services in Cumberland are rated Good, like this one.
Enerst Care Carlisle: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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What inspectors found
From the Care Quality Commission's assessment published 22 July 2026 (assessment visit 29 May 2026). Quoted under the Open Government Licence.
The assessment was conducted remotely between 1 June to 1 July 2026. Enerst Care Carlisle is a domiciliary care agency registered to provide personal care to people in their own homes. At the time of assessment, the provider was supporting 9 people. The service provides care and support to adults over the age of 65 and adults under the age of 65, including people living with dementia and people with physical disabilities. The provider delivers personalised, person‑centred care designed to support individuals to remain safe, well, and as independent as possible within their own homes.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The Care Quality Commission (CQC) only inspects services where personal care is provided this includes assistance with tasks related to personal hygiene and eating. Where applicable, any wider social care provided is also considered. The provider had a registered manager in post who was registered with CQC, ensuring that both the registered manager and the provider were legally accountable for the operation of the service and the quality and safety of care delivered.
The provider demonstrated a strong commitment to delivering safe, effective, caring, responsive and well-led care. Robust governance, quality assurance and risk management systems supported the delivery of safe and consistent care, with strong oversight from the registered manager. Staff were appropriately trained, supported and competent in their roles, and worked effectively with healthcare professionals and external agencies to ensure coordinated care and positive outcomes. Care planning was detailed, person-centred and regularly reviewed, with people and their relatives actively involved in decisions about care and support. The service promoted a positive culture of openness, learning and continuous improvement, supported by regular audits, service improvement plans and innovative approaches to care delivery.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care,treatmentand support achieved good outcomes and promoteda good qualityof life, based on best available evidence.
This is the first assessment for this service. This key question has been ratedgood.This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness,dignityand respect.
This is the first assessment for this service. This key question has been ratedgood.This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been ratedgood.This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been ratedgood.This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Laiza Nyakanyanga
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Enerst Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12356029 (opens Companies House)
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Enerst Care Carlisle provide nursing care?
- The Care Quality Commission's register does not list nursing care for Enerst Care Carlisle.
- When was Enerst Care Carlisle last inspected?
- The Care Quality Commission's latest rating for Enerst Care Carlisle was published on 22 July 2026.
- Who runs Enerst Care Carlisle?
- Enerst Care Carlisle is run by Enerst Care Ltd.
- What is Enerst Care Carlisle's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 July 2026.
Contact
- Phone
- 07503 608096
- Address
- Warwick Mill Business Park, Warwick Bridge, Carlisle, CA4 8RR Map (opens Google Maps)
Compare nearby
- – CSG Healthcare UK Ltd - Cumbria Not yet rated, less than 0.1 miles away
- – Crestar Healthcare Ltd North East No overall rating, less than 0.1 miles away
- – GLEAMLITE SERVICES LIMITED – CUMBERLAND BRANCH Not yet rated, less than 0.1 miles away
- – MNI Care Ltd Not yet rated, less than 0.1 miles away
- – Simeon Care Limited Cumberland Not yet rated, less than 0.1 miles away