Rated Care Homes

Amari Care Services

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2017.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 108 of 141

    rated home care services in Suffolk are rated Good, like this one.

Amari Care Services: inspection record

Home care, Suffolk

Rated Good in February 2020.

Amari Care Services: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
  2. G
    Levington Court Good, 0.4 miles away
  3. G
    Heritage Care At Home Ltd (HCH) Good, 0.5 miles away
  4. –
    Voyage (DCA) Complex Community Care Norfolk Not yet rated, 0.6 miles away
  5. –
    Kingsley Home Care Services Limited Not yet rated, 0.6 miles away

See all home care services in Suffolk

See all home care services in Lowestoft

About the service

From the Care Quality Commission's inspection report published 26 February 2020. Quoted under the Open Government Licence.

Amari Care Services is a domiciliary care service providing care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of inspection, the service was providing personal care to 59 people.

What inspectors found

People told us that they received care from a regular group of carers they knew well and that they arrived on time and never missed visits. This confirmed there were enough staff employed to meet people's needs. People told us the staff were friendly, kind and that they knew them well.

Read the rest of CQC's summary

People were actively involved in the planning of their care, the way they wanted this delivered and in deciding when and what time staff should visit them. People were asked for their feedback in a number of ways and people told us they felt the service would listen to them if they had any concerns.

People told us they felt safe when the carers visited them. Risk assessments were carried out and measures were in place guiding staff on how to reduce any identified risks. People who required support to maintain good nutrition and hydration told us they received the support they needed.

The service worked well with other agencies to ensure people had a comfortable, pain free death and could remain in their own home as per their wishes. Information about people's preferences was documented.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People told us staff asked for their consent before carrying out tasks and were respectful of their home.

People told us the service helped them stay as independent as possible. People said staff only carried out tasks they were unable to manage themselves, with their agreement.

Where required, the service liaised with other healthcare professionals to ensure people received joined up care.

There were systems in place to monitor the quality and safety of the service provided.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Stefanie Clark
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 26 February 2020. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
09378084 (opens Companies House)

Getting help from Suffolk County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Amari Care Services provide nursing care?
The Care Quality Commission's register does not list nursing care for Amari Care Services.
When was Amari Care Services last inspected?
The Care Quality Commission's latest rating for Amari Care Services was published on 26 February 2020.
Who runs Amari Care Services?
Amari Care Services is run by Amari Care Services Ltd.
What is Amari Care Services's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 26 February 2020.

Contact

Phone
01502 537293
Address
Front Office, Nexen Building, Riverside Road, Lowestoft, NR33 0TU Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
  2. G
    Levington Court Good, 0.4 miles away
  3. G
    Heritage Care At Home Ltd (HCH) Good, 0.5 miles away
  4. –
    Voyage (DCA) Complex Community Care Norfolk Not yet rated, 0.6 miles away
  5. –
    Kingsley Home Care Services Limited Not yet rated, 0.6 miles away

See all home care services in Suffolk

See all home care services in Lowestoft