Levington Court
- Home care
- Dementia care
- Registered since 2011
- Lowestoft, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Outstanding to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
Levington Court: inspection record
Rated Good in April 2019, down from Outstanding.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Voyage (DCA) Complex Community Care Norfolk Not yet rated, 0.2 miles away
- – Kingsley Home Care Services Limited Not yet rated, 0.3 miles away
- G Waveney Care Limited - 124 Denmark Road Good, 0.3 miles away
- – Hales Group Limited - Waveney No overall rating, 0.3 miles away
- G Waveney Home First Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 27 April 2019. Quoted under the Open Government Licence.
About the service: Levington Court provides care and support to people living in specialist 'extra care' housing. Extra care housing is purpose-built or adapted single household accommodation in a shared site or building. The accommodation is rented, and is the occupant's own home. People's care and housing are provided under separate contractual agreements. CQC does not regulate premises used for extra care housing; this inspection looked at people's personal care and support service. The service comprised of 58 flats. At the time of visit there were 54 people receiving support with personal care from the service.
Read the rest of CQC's summary
What life is like for people using this service:
• People receiving support from Levington Court have their needs met by sufficient numbers of suitably trained staff. People told us the staff were friendly, kind and cared about them.
• The service provided opportunities for people to engage in meaningful activities where this was part of their care plan and reduce the risk of social isolation.
• Where required, people were provided with appropriate support to maintain good nutrition and hydration.
• People had been asked about their preferences in coming to the end of their life and this was documented.
• The service worked well with other organisations to ensure people had joined up care. External healthcare professionals made positive comments about the service provided to people.
• People told us they were asked for their consent and felt they had the independence they wished for.
• Where required, people were supported to make appointments with other healthcare professionals and attend appointments.
• People and their representatives were involved in the planning of their care and given opportunities to feedback on the service they received. People's views were acted upon.
See more information in Detailed Findings below.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tracy Wright
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 27 April 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- IP16460R (opens Companies House)
Orwell Housing Association Limited runs 17 services, all in the East of England. 17 are rated Good or Outstanding.
Other services run by Orwell Housing Association Limited
- G Beaumont House Good. Home care, Essex
- G Blackbourne View Good. Home care, Suffolk
- G Deben View Good. Home care, Suffolk
- G Emily Bray House Good. Home care, Suffolk
See all 17 services run by Orwell Housing Association Limited
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Levington Court provide nursing care?
- The Care Quality Commission's register does not list nursing care for Levington Court.
- When was Levington Court last inspected?
- The Care Quality Commission's latest rating for Levington Court was published on 27 April 2019.
- Who runs Levington Court?
- Levington Court is run by Orwell Housing Association Limited. It runs 17 services, all in the East of England.
- What is Levington Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 April 2019.
Contact
- Phone
- 01502 500683
- Address
- London Road South, Lowestoft, NR33 0PQ Map (opens Google Maps)
Compare nearby
- – Voyage (DCA) Complex Community Care Norfolk Not yet rated, 0.2 miles away
- – Kingsley Home Care Services Limited Not yet rated, 0.3 miles away
- G Waveney Care Limited - 124 Denmark Road Good, 0.3 miles away
- – Hales Group Limited - Waveney No overall rating, 0.3 miles away
- G Waveney Home First Good, 0.3 miles away