Sunnyside Domicilliary Support Services Limited

Sunnyside Domiciliary Support Services Limited was providing personal care and support to three people at the time of inspection. Although the service supported more people than this, others did not need support with their personal care. Some people were living in a shared supported living setting and others were living in their own individual flats. The service provides specialist support to people with learning disabilities and autism, to help them to live as independently as possible and achieve their goals. Staff provided flexible support across 24 hours, including overnight staff sleeping in.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible to gain new skills and become more independent. Staff supported people to make the choices and decisions they were able to on a day to day basis. People were part of the local community, accessing local shops, leisure and work opportunities.

There were enough staff to make sure people received the support they needed, including going out to their chosen activities or work opportunities. New staff were recruited in a safe way to make sure only suitable staff were employed. Some people needed more support to maintain their safety than others. Risks were carefully and positively managed while promoting independence. Staff understood their responsibilities in safeguarding people from abuse and helping people to understand how to stay safe.