Elmcare Solutions Ltd
- Home care
- Dementia care
- Registered since 2015
- Holbrooks, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 65
rated home care services in Coventry are rated Good, like this one.
Elmcare Solutions Ltd: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Acme Care Ltd Good, less than 0.1 miles away
- – Addcare Coventry Not yet rated, less than 0.1 miles away
- RI Bluewood Care Limited Requires improvement, less than 0.1 miles away
- G Care Quality Services Coventry Good, less than 0.1 miles away
- G Care for You (UK) Limited Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 2 November 2019. Quoted under the Open Government Licence.
Elmcare Solutions is a service which provides care for one person living in the community. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
There was a registered manager who had been in post since the service was registered. Since our last inspection the provider had terminated their r contract with a local authority and most of the people using the service had moved to different providers.
Read the rest of CQC's summary
There were enough staff to ensure people were safe. Where risks associated with people's health and wellbeing had been identified, plans were in place to manage those risks while ensuring people could remain independent. Staff had received training to safeguard people from harm and knew how to report concerns.
People's care was person centred and was responsive to their individual needs. Staff had received training to understand how to support people well. Care records provided information in relation to people's backgrounds, interests and care needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; systems supported this practice. The registered manager ensured care was based upon good practice guidance to help ensure people received an effective service. Promoting independence was encouraged and people were offered choices.
The registered manager and staff team worked closely with external healthcare professionals to ensure people's health and wellbeing was maintained.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Felicite Ndikoum
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 2 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Elmcare Solutions Ltd
- Ownership type
- Organisation
- Companies House number
- 9538710 (opens Companies House)
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does Elmcare Solutions Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Elmcare Solutions Ltd.
- When was Elmcare Solutions Ltd last inspected?
- The Care Quality Commission's latest rating for Elmcare Solutions Ltd was published on 2 November 2019.
- Who runs Elmcare Solutions Ltd?
- Elmcare Solutions Ltd is run by Elmcare Solutions Ltd.
- What is Elmcare Solutions Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 November 2019.
Contact
- Phone
- 07956 998263
- Address
- Citibase, 101 Lockhurst Lane, Coventry, CV6 5SF Map (opens Google Maps)
Compare nearby
- G Acme Care Ltd Good, less than 0.1 miles away
- – Addcare Coventry Not yet rated, less than 0.1 miles away
- RI Bluewood Care Limited Requires improvement, less than 0.1 miles away
- G Care Quality Services Coventry Good, less than 0.1 miles away
- G Care for You (UK) Limited Good, less than 0.1 miles away