Train2Care Academy
Home care, Lambeth
Good
Rated on
Rating from the Care Quality Commission.
Train2Care Academy: inspection record
Rated Good in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and August 2026.
It has been rated Good at every inspection since 2018. The latest rating was published 2 months ago.
How it compares locally
- One of 33 Good home care services in Lambeth, out of 34 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 19 August 2026 (assessment visit 3 July 2026). Quoted under the Open Government Licence.
Date of assessment written as: Date of assessment 7 July 2026 to 23 July 2026. Train2Care Academy is a care at home service, providing support to adults under 65 years, adults over 65 years, people living with dementia and physical disabilities. At the time of the assessment, there were 6 people using the service.
At this assessment, the service has been rated good.
Read the full summary
The inspection was carried out by 1 inspector and 1 expert by experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of service.The service had enough staff employed to keep people safe. Pre-employment checks were carried out to ensure recruitment was safe. Staff had received inductions and relevant training to support people safely.
Staff understood how to treat people with kindness and respect. They supported people to make choices about how their care was delivered. A staff member said, “I follow safeguarding policies and procedures, treat everyone with dignity and respect, [and] report concerns immediately. I [have] completed [my] safeguarding training, and ensure concerns are escalated appropriately to protect [people].
Leaders supported staff well, they were visible to both people and staff and had an open-door approach. Staff told us team meetings were held regularly. At meetings staff received updates on the service, compliance issues and quality improvement.
Managers worked with external partners to ensure people received relevant care and support. The registered manager had good overside of the service. Audits and reviews ensured a good standard of care was maintained.
The service had a range of policies and procedures in place for staff to follow to work towards keeping people safe, and to keep the service running smoothly.Staff told us they were happy working at the service and felt they were well supported by the management team.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 410 Streatham High Road, London, SW16 6EX |
|---|---|
| Neighbourhood | Streatham, Lambeth |
| Phone | 07983 580970 |
| Registered manager | Mustafa Muse |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 8 September 2018 (opens the Care Quality Commission website) Latest assessment published 19 August 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Train2Care Academy |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09351308 (opens Companies House) |
Nearest alternatives
- G Lambeth Branch Home care, 0.1 miles awayGood
- G Haven Care- Streatham Home care, 0.3 miles awayGood
- – PsychWorks Associates Home care, 0.3 miles awayNot yet rated
- – Somack Healthcare Limited Home care, 0.3 miles awayNot yet rated
- – SOUTHCROFT HEALTHCARE LODGE Home care, 0.3 miles awayNot yet rated
Getting help from London Borough of Lambeth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lambeth
- Ask for a care needs assessment
- Phone: 020 7926 5555, select Adults
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Lambeth
Checked on the council's website, November 2026.
Common questions
- Does Train2Care Academy provide nursing care?
- The Care Quality Commission's register does not list nursing care for Train2Care Academy.
- When was Train2Care Academy last inspected?
- The Care Quality Commission's latest rating for Train2Care Academy was published on 19 August 2026.
- Who runs Train2Care Academy?
- Train2Care Academy is run by Train2Care Academy.
- What is Train2Care Academy's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 August 2026.