Rated Care Homes

Haven Care- Streatham

Home care, Lambeth

G

Good

Rated on

Rating from the Care Quality Commission.

Haven Care- Streatham: inspection record

Home care, Lambeth

Rated Good in August 2025.

Haven Care- Streatham: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in August 2025.

The latest rating was published 14 months ago.

How it compares locally

  • One of 33 Good home care services in Lambeth, out of 34 with a rating.

What inspectors found

From the Care Quality Commission's assessment published 21 August 2025 (assessment visit 25 April 2025). Quoted under the Open Government Licence.

Date of assessment: 8 May 2025. Haven Care Limited is a care at home service providing support with personal care to younger and older adults, people living with dementia, eating disorders, people with a learning disability and/or autistic people. Mental health conditions, physical disabilities, sensory Impairments and substance misuse. At the time of our inspection, 84 people were receiving support with personal care. There was a registered manager in post at the time of the inspection.

We have assessed the service against ‘right support, right care, right culture guidance to make judgements whether the provider guaranteed people with a learning disability or autistic people, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

Read the full summary

This is the first inspection of the service since they were registered on 24 November 2021. At this inspection the service has been rated good.

We visited the offices of Haven Care Limited and spoke with four staff including the registered manager who is also the director of Haven Care Limited. We reviewed a range of records. This included seven people's care records, medicines records and four staff files as well as other records relating to how the service was managed. We spoke with 10 people who used the service and their relatives

The provider assessed people’s care needs to ensure these could be met by staff prior to people being supported with care, however we found some risk assessments were not robust in relation to people’s complex care needs. Some care plans did not have information about people’s protected characteristics. However, people and their relatives told us they felt well supported, and they were happy with the care and support they received. People and their relatives told us they were involved in the development and reviews of their care plans. They felt confident in being able to raise concerns with the provider if required.

People felt the staff treated them with respect kindness and maintained their dignity when providing support.

The service had enough staff employed to keep people safe. Pre-employment checks were completed. Staff completed an induction at the beginning of their employment and received ongoing support through training and supervision.

The provider assessed people’s care needs to ensure these could be met by the staff. Staff felt supported by the management team. The provider had a quality assurance process to monitor the quality of aspects of the service.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good.

    This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this service. This key question has been rated good.

    This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    This is the first assessment for this service. This key question has been rated good.

    This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good.

    This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    This is the first assessment for this service. This key question has been rated good.

    This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Haven Care- Streatham
AddressRoom 5, Hideaway, 1 Empire Mews, London, SW16 2BF
NeighbourhoodStreatham, Lambeth
Phone020 3409 9697
Registered managerVastiampillai Stanislaus
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • People who misuse drugs and alcohol
  • People with an eating disorder
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Haven Care- Streatham
ProviderMr Vastiampilla Stanislaus
Ownership typeIndividual

Mr Vastiampilla Stanislaus runs 3 services in London. 3 are rated Good or Outstanding.

Other services run by Mr Vastiampilla Stanislaus

  1. G
    Haven Care Home care, Redbridge
    Good
  2. G
    Haven Care - Brentford branch Home care, Hounslow
    Good

Nearest alternatives

  1. –
    PsychWorks Associates Home care, less than 0.1 miles away
    Not yet rated
  2. –
    Somack Healthcare Limited Home care, less than 0.1 miles away
    Not yet rated
  3. G
    Global Homecare Ltd Home care, 0.1 miles away
    Good
  4. –
    Sahaan Healthcare Ltd Home care, 0.1 miles away
    Not yet rated
  5. G
    The Upper Hand Care Limited Home care, 0.1 miles away
    Good

See all home care in Lambeth

Getting help from London Borough of Lambeth

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Haven Care- Streatham provide nursing care?
The Care Quality Commission's register does not list nursing care for Haven Care- Streatham.
When was Haven Care- Streatham last inspected?
The Care Quality Commission's latest rating for Haven Care- Streatham was published on 21 August 2025.
Who runs Haven Care- Streatham?
Haven Care- Streatham is run by Mr Vastiampilla Stanislaus. It runs 3 services in London.
What is Haven Care- Streatham's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 21 August 2025.