Haven Care - Brentford branch
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
Haven Care - Brentford branch: inspection record
Rated Good in December 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2017. Rated Good in 2017, then Requires improvement in 2020 and 2021, then Good in December 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 14 December 2022. Quoted under the Open Government Licence.
Haven Care - Hounslow Branch in a domiciliary care agency providing care and support to people living in their own homes in West London. At the time of our inspection, they were providing care to adults only. The majority of people were older adults. Some people were receiving reablement support for a 6 week period. The service is designed to provide people with support to regain independence and skills.
At the time of the inspection, the location provided care to four adults with a learning disability. We assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. Although the support they provided in this area was limited and the majority of support they provided was to access social and leisure activities and not with personal care.
Read the full summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
At the time of our inspection, 151 people were receiving support with personal care.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Room 11, Level 9, 1000 Great West Rd, Brentford, TW8 9DW |
|---|---|
| Neighbourhood | Brentford, Hounslow |
| Phone | 020 8758 9841 |
| Website | www.havencare.co.uk |
| Registered manager | Vastiampillai Stanislaus |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 4 inspection reports, latest 14 December 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mr Vastiampilla Stanislaus |
|---|---|
| Ownership type | Individual |
Mr Vastiampilla Stanislaus runs 3 services in London. 3 are rated Good or Outstanding.
Other services run by Mr Vastiampilla Stanislaus
- G Haven Care Home care, RedbridgeGood
- G Haven Care- Streatham Home care, LambethGood
Nearest alternatives
- RI 1st Healthcare Ltd Home care, less than 0.1 miles awayRequires improvement
- G Ashbright Agency Ltd Home care, less than 0.1 miles awayGood
- – EBM Professional Care Services Limited Home care, less than 0.1 miles awayNot yet rated
- – Nation Care Agency Home care, 0.4 miles awayNo overall rating
- G Astoria Homecare Ltd Home care, 0.4 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Haven Care - Brentford branch provide nursing care?
- The Care Quality Commission's register does not list nursing care for Haven Care - Brentford branch.
- When was Haven Care - Brentford branch last inspected?
- The Care Quality Commission's latest rating for Haven Care - Brentford branch was published on 14 December 2022.
- Who runs Haven Care - Brentford branch?
- Haven Care - Brentford branch is run by Mr Vastiampilla Stanislaus. It runs 3 services in London.
- What is Haven Care - Brentford branch's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 December 2022.