Right at Home Basingstoke & District
- Home care
- Dementia care
- Registered since 2015
- Popley, Hampshire, South East
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
17 of 205
rated home care services in Hampshire are rated Outstanding, like this one.
Right at Home Basingstoke & District: inspection record
Rated Outstanding in July 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Calida Care Ltd Good, 0.1 miles away
- – 24/7 Exceptional care limited Not yet rated, 0.3 miles away
- – Alina Homecare - Fareham Not yet rated, 0.3 miles away
- G Alina Homecare Winchester & Basingstoke Good, 0.3 miles away
- G Basingstoke Centre Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 29 July 2020. Quoted under the Open Government Licence.
Right at Home Basingstoke is a domiciliary care service providing personal care to 22 people in their own homes.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People received support which was extremely responsive to their needs and reflected their preferences, choices and wishes in all aspects. Staff were highly skilled in supporting people to reduce their social isolation and engage them in their care and in activities which were of interest to them. The service provided outstanding end of life care.
Read the rest of CQC's summary
Staff were exceptionally caring, compassionate and kind in their approach and reflected the values of the service, to treat people as they would one of their relatives. Staff respected people's individuality, their identity and their independence. People and their families were supported to specify the care they wanted, and support plans were fully reflective of their wishes.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emily Colliss
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 29 July 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- All Home Care LimitedBrand: Right at Home
- Ownership type
- Organisation
- Companies House number
- 9439618 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Right at Home Basingstoke & District provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right at Home Basingstoke & District.
- When was Right at Home Basingstoke & District last inspected?
- The Care Quality Commission's latest rating for Right at Home Basingstoke & District was published on 29 July 2020.
- Who runs Right at Home Basingstoke & District?
- Right at Home Basingstoke & District is run by All Home Care Limited.
- What is Right at Home Basingstoke & District's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 29 July 2020.
Contact
- Phone
- 01256 830670
- Address
- Slington House, Rankine Road, Basingstoke, RG24 8PH Map (opens Google Maps)
Compare nearby
- G Calida Care Ltd Good, 0.1 miles away
- – 24/7 Exceptional care limited Not yet rated, 0.3 miles away
- – Alina Homecare - Fareham Not yet rated, 0.3 miles away
- G Alina Homecare Winchester & Basingstoke Good, 0.3 miles away
- G Basingstoke Centre Good, 0.3 miles away