Shaf Lodge
- Home care
- Registered since 2015
- Prittlewell, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 40
rated home care services in Southend-on-Sea are rated Good, like this one.
Shaf Lodge: inspection record
Rated Good in August 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Royale Carers Limited Good, 0.5 miles away
- – Daisy & Iris Homecare Ltd Not yet rated, 0.6 miles away
- – Bristol Road Not yet rated, 0.6 miles away
- G Anytime Care Solutions Good, 0.6 miles away
- – PEAH Care Services Ltd Not yet rated, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 17 August 2023. Quoted under the Open Government Licence.
Shaf Lodge is a Supported Living Scheme providing the regulated activity of personal care and support to people living in rented accommodation with a tenancy agreement in place. The service supports autistic people and people with a learning disability; and those with mental health needs in small houses in residential areas, for between 2 and 5 people. The service can support up to 30 people in total within 9 Supported Living Schemes.
Read the rest of CQC's summary
Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection 5 people were receiving the regulated activity of personal care.
What inspectors found
Right Support: Staff supported people to have the maximum possible choice, control, and independence over their own lives. Staff supported people to take part in activities and pursue their interests in their local community. Staff supported people to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs. Staff supported people with their medicines.
Read the rest of CQC's summary
Right Care: People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to their individual needs. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse. The service had enough appropriately skilled staff to meet people's needs and keep them safe. People's support plans reflected their range of needs. Where appropriate people were supported to take positive risks.
Right Culture: People received good quality care and support. Staff knew and understood people well and were responsive to their care and support needs.
Management and staff put people's needs and wishes at the heart of everything they did.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kweku Welsing-Quacoe
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 17 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 9081618 (opens Companies House)
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Shaf Lodge provide nursing care?
- The Care Quality Commission's register does not list nursing care for Shaf Lodge.
- When was Shaf Lodge last inspected?
- The Care Quality Commission's latest rating for Shaf Lodge was published on 17 August 2023.
- Who runs Shaf Lodge?
- Shaf Lodge is run by Spotlight Healthcare Services Limited.
- What is Shaf Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 August 2023.
Contact
- Phone
- 01702 748974
- Address
- 316 Prince Avenue, Westcliff On Sea, Southend On Sea, SS0 0NF Map (opens Google Maps)
Compare nearby
- G Royale Carers Limited Good, 0.5 miles away
- – Daisy & Iris Homecare Ltd Not yet rated, 0.6 miles away
- – Bristol Road Not yet rated, 0.6 miles away
- G Anytime Care Solutions Good, 0.6 miles away
- – PEAH Care Services Ltd Not yet rated, 0.8 miles away