Portfolio Homecare Limited
- Home care
- Dementia care
- Registered since 2015
- Hailey, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in September 2018.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Portfolio Homecare Limited: inspection record
Rated Good in September 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Cavendish House Good, less than 0.1 miles away
- G Ency Care Limited Good, less than 0.1 miles away
- – Abundant Care Solutions Not yet rated, 0.4 miles away
- G Freedom Care (Herts) Limited Good, 1.2 miles away
- G Cura Vita Complex Care Group Limited Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 10 April 2021. Quoted under the Open Government Licence.
People told us they felt safe and staff supported them the way they liked it. Relatives were positive about how staff helped to keep people safe whilst maintaining their dignity.
Read the rest of CQC's summary
Some relatives shared that they sometimes struggled to effectively communicate with some care workers whose first language was not English. The provider had identified this and had paired staff up with a strong co-worker with good communication skills and enrolled staff on an English language course.
People and relatives told us staff were punctual. Some people were not aware they had an allocated time for the care workers to arrive, but all people we spoke with were satisfied with the service provided.
People told us staff used personal protective equipment (PPE) in line with current guidance.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 10 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Portfolio Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 07210515 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Portfolio Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Portfolio Homecare Limited.
- When was Portfolio Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Portfolio Homecare Limited was published on 14 September 2018.
- Who runs Portfolio Homecare Limited?
- Portfolio Homecare Limited is run by Portfolio Homecare Limited.
- What is Portfolio Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 September 2018.
Contact
- Phone
- 01920 333500
- Address
- Unit 8, Parkside Business Centre, Plumpton Road, Hoddesdon, EN11 0ES Map (opens Google Maps)
Compare nearby
- G Cavendish House Good, less than 0.1 miles away
- G Ency Care Limited Good, less than 0.1 miles away
- – Abundant Care Solutions Not yet rated, 0.4 miles away
- G Freedom Care (Herts) Limited Good, 1.2 miles away
- G Cura Vita Complex Care Group Limited Good, 1.5 miles away