Esteem Homecare Services
- Home care
- Dementia care
- Registered since 2015
- Central Middlesbrough, Middlesbrough, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
13 of 14
rated home care services in Middlesbrough are rated Good, like this one.
Esteem Homecare Services: inspection record
Rated Good in October 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Walker&Harrison Care Good, 0.2 miles away
- – Diamond Associate Limited Not yet rated, 0.7 miles away
- G South Tees Home Support Service Good, 0.9 miles away
- – Allbrite Care Not yet rated, 0.9 miles away
- – Bykare Services Ltd No overall rating, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 1 October 2020. Quoted under the Open Government Licence.
Esteem Homecare Services provides domiciliary care services to people living in their own homes in Middlesbrough and the surrounding area. At the time of the inspection 17 people were using the service.
What inspectors found
We received positive feedback on people's experience of using the service. Comments included, "They are all lovely, I could not speak more highly of them" and, "They are very caring."
Read the rest of CQC's summary
Risks were assessed and addressed, but records needed improving in some areas. Staff were safely recruited. Medicines were managed safely.
Quality assurance systems were in place but further improvement was needed. We received positive feedback on the management and leadership of the service. Staff worked effectively with external professionals.
We recommend the provider seek advice and guidance from a reputable source, in relation to quality assurance audits.
Questions to ask the service
- Well-led was rated Requires improvement on 1 October 2020. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- William Meli
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 1 October 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Esteem Homecare Services CIC
- Ownership type
- Organisation
- Companies House number
- 07690808 (opens Companies House)
Getting help from Middlesbrough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Middlesbrough Council
- Ask for a care needs assessment
- Phone: 01642 065070, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm (press 1, then 1 again)
- Support for carers
- Paying for care: Middlesbrough Council
Checked on the council's website, November 2026.
Common questions
- Does Esteem Homecare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Esteem Homecare Services.
- When was Esteem Homecare Services last inspected?
- The Care Quality Commission's latest rating for Esteem Homecare Services was published on 1 October 2020.
- Who runs Esteem Homecare Services?
- Esteem Homecare Services is run by Esteem Homecare Services CIC.
- What is Esteem Homecare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 October 2020.
Contact
- Phone
- 07565 602959
- Address
- 1D Brighouse Business Village, Brighouse Road, Middlesbrough, TS2 1RT Map (opens Google Maps)
Compare nearby
- G Walker&Harrison Care Good, 0.2 miles away
- – Diamond Associate Limited Not yet rated, 0.7 miles away
- G South Tees Home Support Service Good, 0.9 miles away
- – Allbrite Care Not yet rated, 0.9 miles away
- – Bykare Services Ltd No overall rating, 0.9 miles away