Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre
- Home care
- Dementia care
- Registered since 2011
- Northfleet, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
165 of 212
rated home care services in Kent are rated Good, like this one.
Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 26 May 2022. Quoted under the Open Government Licence.
Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre (referred to in this report as ADSS) is a specialist domiciliary care service providing personal care to people living with dementia in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. The service was providing personal care to 44 people at the time of the inspection.
What inspectors found
People received safe care from ADSS. Individual risks were assessed to support people to remain safe in their home. Medicines were safely managed and staff competence when giving people their medicines was regularly checked. Sufficient numbers of staff were available to provide people's care and support and a safe recruitment process was in place.
Read the rest of CQC's summary
The provider, manager and staff were keen to provide a good quality service that put people at the centre of care. Robust systems were in place to closely monitor people's care and support to achieve this aim. A culture of continuous improvement was evident.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Charlotte Weston
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 26 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Charity number
- 1024385
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre.
- When was Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre last inspected?
- The Care Quality Commission's latest rating for Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre was published on 26 May 2022.
- Who runs Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre?
- Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre is run by Alzheimer's and Dementia Support Services.
- What is Alzheimer's and Dementia Support Services, Safeharbour Memory Wellbeing Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 May 2022.
Contact
- Phone
- 01474 533990
- Address
- Coldharbour Road, Northfleet, Gravesend, DA11 8AE Map (opens Google Maps)
Compare nearby
- – Beulah Care Training And Services Limited Not yet rated, 0.3 miles away
- – Tashn Limited Not yet rated, 0.4 miles away
- – Serene Home Care Limited Not yet rated, 0.4 miles away
- G Austen Allen Homecare - Gravesham Good, 0.5 miles away
- G Blanche Caring Heart Ltd Good, 0.7 miles away