Whitehaven Trust Limited
- Home care
- Registered since 2016
- Almondsbury, South Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
41 of 51
rated home care services in South Gloucestershire are rated Good, like this one.
Whitehaven Trust Limited: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Afon Healthcare Ltd Good, less than 0.1 miles away
- – Afya Care No overall rating, less than 0.1 miles away
- – Care Managers Ltd Not yet rated, less than 0.1 miles away
- – Care with Patience Not yet rated, less than 0.1 miles away
- G Clover Health and Homecare HQ Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 11 November 2022. Quoted under the Open Government Licence.
Cedar House is a domiciliary care agency that provides personal care and support to people who live in their own home. At the time of the inspection there were two people who were receiving personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Cedar House is a service based on the teachings of Christian Science. Most people using the service were members of the Christian Science Church. Throughout this report we have referred to Christian Science nurses. They are individuals who have specifically trained in accordance with an accredited training program, implemented and managed by an independent organisation. They are not medical nurses, registered with the Nursing and Midwifery Council.
What inspectors found
The one person we spoke with told us they felt safe. They spoke positively about the care they received and about the staff. They had confidence in their knowledge and skills. The people that the staff supported did not take medicines due to their own beliefs. They followed the teachings and practice of Christian Science. Incidents and accidents were reported, investigated and actions taken to prevent recurrence. The staff team had received safeguarding training and were aware of how to act on any concerns. Staff attended regular meetings and had supervision. Staff were provided appropriate personal protective equipment (PPE) which they used effectively to prevent spread of infection.
Read the rest of CQC's summary
People benefitted from a service that was well led. The manager, nominated individual, and the staff were knowledgeable and enthusiastic about the service. Quality assurance systems were in place and based upon regular, scheduled audits which identified any action required to make improvements. This meant the quality of service people received was monitored on a regular basis and, where shortfalls were identified they were acted upon.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Alistair Budd
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 11 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Whitehaven Trust Limited
- Ownership type
- Organisation
- Companies House number
- 00398716 (opens Companies House)
- Charity number
- 216064
Getting help from South Gloucestershire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at South Gloucestershire Council
- Ask for a care needs assessment
- Phone: 01454 868007, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Paying for care: South Gloucestershire Council
Checked on the council's website, November 2026.
Common questions
- Does Whitehaven Trust Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Whitehaven Trust Limited.
- When was Whitehaven Trust Limited last inspected?
- The Care Quality Commission's latest rating for Whitehaven Trust Limited was published on 11 November 2022.
- Who runs Whitehaven Trust Limited?
- Whitehaven Trust Limited is run by Whitehaven Trust Limited.
- What is Whitehaven Trust Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 November 2022.
Contact
- Phone
- 0800 030 4157
- Address
- 2440 The Quadrant, Aztec West, Bristol, BS32 4AQ Map (opens Google Maps)
Compare nearby
- G Afon Healthcare Ltd Good, less than 0.1 miles away
- – Afya Care No overall rating, less than 0.1 miles away
- – Care Managers Ltd Not yet rated, less than 0.1 miles away
- – Care with Patience Not yet rated, less than 0.1 miles away
- G Clover Health and Homecare HQ Good, less than 0.1 miles away