Abicare Services Limited - Salisbury
- Home care
- Dementia care
- Registered since 2011
- Salisbury, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
89 of 98
rated home care services in Wiltshire are rated Good, like this one.
Abicare Services Limited - Salisbury: inspection record
Rated Good in July 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – CareMatch Limited Not yet rated, less than 0.1 miles away
- G Nurse Plus UK - Salisbury Good, less than 0.1 miles away
- – Caremark North Dorset and South Wiltshire Not yet rated, 0.1 miles away
- RI Grace 247 Care Wiltshire Requires improvement, 0.1 miles away
- G Redjacket Specialist Care (Salisbury) Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 6 July 2023. Quoted under the Open Government Licence.
Abicare Services Limited - Salisbury is a domiciliary care agency providing personal care to people in their own home. At the time of our inspection there were 127 people receiving personal care from the service. The service provides both live-in care across the south of England and short home care visits in the Salisbury area.
Read the rest of CQC's summary
Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Following the last inspection, the provider had taken action to address the breaches of regulation and improve the service.
Read the rest of CQC's summary
People felt safe receiving care from staff. The provider had taken action to keep people safe and respond to any concerns raised. Systems to protect people from the risk of abuse had been improved.
People were supported to take medicines safely and staff sought advice from health and social care services when necessary. Staff kept good records of the medicines support they provided to people.
Staff had a good understanding of the support people needed and how to manage any risks they faced. Staff supported people to do as much for themselves as possible and maintain their independence.
The provider thoroughly checked staff before they started providing care for people. People said staff had the skills and knowledge to meet their needs.
The provider had established good systems to monitor the quality of service provided and make improvements where needed. The registered managers worked with people, staff and other professionals to ensure people achieved good outcomes.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Charlotte Webb
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 6 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Abicare Services Limited
- Ownership type
- Organisation
- Companies House number
- 05597217 (opens Companies House)
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Abicare Services Limited - Salisbury provide nursing care?
- The Care Quality Commission's register does not list nursing care for Abicare Services Limited - Salisbury.
- When was Abicare Services Limited - Salisbury last inspected?
- The Care Quality Commission's latest rating for Abicare Services Limited - Salisbury was published on 6 July 2023.
- Who runs Abicare Services Limited - Salisbury?
- Abicare Services Limited - Salisbury is run by Abicare Services Limited.
- What is Abicare Services Limited - Salisbury's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 July 2023.
Contact
- Phone
- 01722 343981
- Address
- Abihouse, Unit 1A, Brunel Road, Salisbury, SP2 7PU Map (opens Google Maps)
Compare nearby
- – CareMatch Limited Not yet rated, less than 0.1 miles away
- G Nurse Plus UK - Salisbury Good, less than 0.1 miles away
- – Caremark North Dorset and South Wiltshire Not yet rated, 0.1 miles away
- RI Grace 247 Care Wiltshire Requires improvement, 0.1 miles away
- G Redjacket Specialist Care (Salisbury) Good, 0.2 miles away