Care Assistance
- Home care
- Dementia care
- Registered since 2015
- Central Rotherham, Rotherham, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Requires improvement in 2016, most recently Good in December 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
29 of 36
rated home care services in Rotherham are rated Good, like this one.
Care Assistance: inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Helping Hands Rotherham Not yet rated, less than 0.1 miles away
- G Voyage (DCA) Rotherham Good, less than 0.1 miles away
- G TLB24/7 Healthcare Ltd - DCA Good, 0.1 miles away
- G Later Living Homecare Good, 0.2 miles away
- G Rubies Limited Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 15 December 2022. Quoted under the Open Government Licence.
Care Assistance is a service providing personal care and support for people in their own homes. The service was supporting around 100 people at the time of the inspection which included people living with dementia and people with physical disabilities.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People spoke positively about their experience of receiving care from this provider. One person's relative said: The carers are so lovely. They will sit down and have a chat with [my relative] when time permits." Another said: "Honestly all I can say is 'wow'. We're just over the moon. Everything…has been great. The sense of humour that has been brought to the house, what a difference it has made to [my relative]".
Read the rest of CQC's summary
Where incidents had occurred, the provider had made the legally required notifications to CQC, and where appropriate made changes to how care services were delivered. The manager had a good oversight of the service and knew people's needs well. The manager was committed to continuous improvement and passionate about the quality of service people received. Medicines were managed safely with regular audits of people's care, including their medication, taking place.
Staff had a good understanding of infection control procedures, and told us personal protective equipment (PPE) was plentiful. One person's relative told us: "All of the PPE is worn. Everything is in the home."
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Care took place in accordance with people's consent, and staff confirmed they always checked people's preferences before carrying out care tasks.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 15 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Jean Chedalavada David-John
- Ownership type
- Individual
Getting help from Rotherham Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Rotherham Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01709 822330
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Care Assistance provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Assistance.
- When was Care Assistance last inspected?
- The Care Quality Commission's latest rating for Care Assistance was published on 15 December 2022.
- Who runs Care Assistance?
- Care Assistance is run by Mrs Jean Chedalavada David-John.
- What is Care Assistance's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 December 2022.
Contact
- Phone
- 01709 533735
- Address
- Unit 29, Moorgate Croft Business Centre, South Grove, Rotherham, S60 2DH Map (opens Google Maps)
Compare nearby
- – Helping Hands Rotherham Not yet rated, less than 0.1 miles away
- G Voyage (DCA) Rotherham Good, less than 0.1 miles away
- G TLB24/7 Healthcare Ltd - DCA Good, 0.1 miles away
- G Later Living Homecare Good, 0.2 miles away
- G Rubies Limited Good, 0.2 miles away