Pembroke Care (Reading) Domiciliary Services
- Home care
- Dementia care
- Registered since 2016
- Central Reading, Reading, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
2 months
since the latest rating was published.
21 of 29
rated home care services in Reading are rated Good, like this one.
Pembroke Care (Reading) Domiciliary Services: inspection record
Rated Good in August 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Concept Support Solutions Not yet rated, 0.4 miles away
- RI Royle Care Limited Requires improvement, 0.7 miles away
- G Creative Support - Berkshire & Oxfordshire Services Good, 0.7 miles away
- G New Support Solutions Good, 0.7 miles away
- – Respect Care Not yet rated, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 August 2026 (assessment visit 22 June 2026). Quoted under the Open Government Licence.
Date of assessment 23 June 2026 to 16 July 2026.
Pembroke Care is a domiciliary care agency providing personal care to people in their own homes. This assessment was carried out in response to concerns regarding the governance of the service and following a change of ownership. At the previous inspection, the service was in breach of regulations relating to safe care and treatment, good governance. We found improvements had been made and the service was no longer in breach of these regulations.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We found systems and processes were in place to support the delivery of safe, person-centred care. At the time of the assessment, one person was receiving support from the provider. Both the person and their relative provided positive feedback about the care delivered.
Risks were appropriately assessed and managed in a way that promoted safety while maintaining independence. Staff had received relevant training and demonstrated a good understanding of the person's needs.
The provider worked effectively with health and social care professionals to support continuity of care. Governance arrangements, including audits and quality monitoring processes, provided effective oversight of the service and supported continuous improvement.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rasheed Ahamed Mohammed Meeran
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 28 June 2023. Latest assessment published 11 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pembroke Care (Reading) Limited
- Ownership type
- Organisation
- Companies House number
- 06546275 (opens Companies House)
Pembroke Care (Reading) Limited runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by Pembroke Care (Reading) Limited
- G Pembroke Lodge Good. Care home, Reading
Getting help from Reading Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Reading Borough Council
- Ask for a care needs assessment
- Phone: 0118 937 3747
- Contact adult social care online
- Support for carers
- Paying for care: Reading Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Pembroke Care (Reading) Domiciliary Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Pembroke Care (Reading) Domiciliary Services.
- When was Pembroke Care (Reading) Domiciliary Services last inspected?
- The Care Quality Commission's latest rating for Pembroke Care (Reading) Domiciliary Services was published on 11 August 2026.
- Who runs Pembroke Care (Reading) Domiciliary Services?
- Pembroke Care (Reading) Domiciliary Services is run by Pembroke Care (Reading) Limited. It runs 2 services, all in the South East.
- What is Pembroke Care (Reading) Domiciliary Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 August 2026.
Contact
- Phone
- 0118 941 4200
- Address
- 34 Alexandra Road, Reading, RG1 5PF Map (opens Google Maps)
Compare nearby
- – Concept Support Solutions Not yet rated, 0.4 miles away
- RI Royle Care Limited Requires improvement, 0.7 miles away
- G Creative Support - Berkshire & Oxfordshire Services Good, 0.7 miles away
- G New Support Solutions Good, 0.7 miles away
- – Respect Care Not yet rated, 0.7 miles away