Rated Care Homes

Adaptus Cares Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2017.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 71 of 89

    rated home care services in Leicester are rated Good, like this one.

Adaptus Cares Limited: inspection record

Home care, Leicester

Rated Good in January 2020.

Adaptus Cares Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

About the service

From the Care Quality Commission's inspection report published 7 January 2020. Quoted under the Open Government Licence.

Adaptus Cares Ltd is a domiciliary service providing personal care to people living in their own homes. There were 86 people using the service at the time of the inspection.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People were safe when they received care and support from Adaptus Cares Ltd. The service supported staff to identify and report any concerns about people's care and welfare. Risk management and medicines management protocols were safe.

Read the rest of CQC's summary

Staff were trained and supported to fulfil their role. They supported people with their nutritional needs and referred them to health services when required.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were caring and kind. They promoted people's wellbeing and treated them with respect. People were involved in decisions about their care and were supported to be as independent as possible.

The service tailored care to people's individual needs. People gave positive feedback about their experience of care and stated their care met their needs. Any complaints to the service were dealt with according to the provider's policies.

There were robust arrangements in place for leadership and governance. Staff were clear about the expectations of their role and were supported to meet them. People and staff felt engaged with the service.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Selina Veazey
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 7 January 2020. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
08715562 (opens Companies House)

Getting help from Leicester City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Adaptus Cares Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Adaptus Cares Limited.
When was Adaptus Cares Limited last inspected?
The Care Quality Commission's latest rating for Adaptus Cares Limited was published on 7 January 2020.
Who runs Adaptus Cares Limited?
Adaptus Cares Limited is run by Adaptus Cares Limited.
What is Adaptus Cares Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 7 January 2020.